Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tingka Zheng

Windsor Park,AUK
Tingka Zheng

Summary

Experienced and dynamic professional with a background in graphic design, social media operations, and customer service. Proven ability to effectively manage e-commerce platforms, create engaging visual content, and build strong customer relationships. Seeking opportunities in Graphic Design, Marketing (Social Media Operations), or Customer Service to leverage skills in website maintenance, digital marketing, and customer management.

Overview

14
years of professional experience

Work History

Unipharm Healthy Manufacturing Co. Limited

E-commerce Operations Specialist & Graphic Designer
03.2023 - 09.2024

Job overview

  • Led design and maintenance of cross-border e-commerce stores (Xiaomi Youpin, Tmall, Pinduoduo) ensuring visual consistency and optimizing user experience
  • Designed product banners, main images, and promotional pages, increasing store conversion rates
  • Managed New Zealand local market campaigns, designing promotional materials and supporting exhibition planning
  • Developed and managed visual content for social media platforms (WeChat, Xiao Red Book, Instagram, Facebook), increasing brand visibility
  • Improved customer relationships through visually enhanced communication and managing feedback responses
  • Analyzed sales data, adjusted strategies, and refined visual content to optimize e-commerce performance

New Zealand Eastpac Corp Ltd.

Graphic Designer
01.2021

Job overview

  • Designed packaging, promotional materials, and product catalogs for baby formula and nutrition products
  • Developed brand visuals for both physical stores and online platforms, ensuring creative alignment with marketing strategies
  • Managed the company’s social media presence, creating visual content for WeChat, Xiao Red Book, and Tiktok
  • Assisted in developing HTML5 pages and promotional content for seasonal events and new store launches

New Zealand StarMe MCN Ltd.

Project Designer
01.2020

Job overview

  • Designed promotional materials for New Zealand’s first influencer competition, including posters, web content, and stage backgrounds
  • Created short videos and media content for participants, promoting the event across Facebook, Instagram, and Twitter
  • Coordinated branding with sponsors and media partners, ensuring consistent event promotion

HongKong High Light Sun Technology Co., Limited

Graphic Designer
01.2018 - 01.2019

Job overview

  • Created store visuals and promotional content for well-known brands like Anchor and Anmum on JD, Tmall, and other platforms
  • Designed product pages, banners, and promotional materials for online campaigns
  • Managed product photography and post-production, enhancing product presentation

Shenzhen Xuanguoguo Electronics Technology Co., Lt

Design Supervisor & Event Operations Specialist
02.2011 - 01.2018

Job overview

• Led e-commerce visual design for brands such as LifeProof, OtterBox, and PowerSupport.

• Developed marketing and promotional materials, coordinating large e-commerce events.

• Managed social media and influencer partnerships, supporting brand consistency and engagement.

• Organized exhibition booth designs and managed internal and external company communications.

• Handled e-commerce platform setup, store design, product page creation, and promotional campaign design.

• Led recruitment and training for the design department, overseeing all design tasks.

• Managed product photography and visual design for major 3C digital product brands on platforms like JD, Tmall, and Amazon.

Education

Massey University
Palmerston North

Bachelor Of Business Studies from Marketing

University Overview

Skills

  • Graphic design
  • Social media design
  • Adobe creative suite
  • Video editing
  • 3D modeling
  • Adobe photoshop, illustrator, and InDesign
  • E-commerce design

Timeline

E-commerce Operations Specialist & Graphic Designer
Unipharm Healthy Manufacturing Co. Limited
03.2023 - 09.2024
Graphic Designer
New Zealand Eastpac Corp Ltd.
01.2021
Project Designer
New Zealand StarMe MCN Ltd.
01.2020
Graphic Designer
HongKong High Light Sun Technology Co., Limited
01.2018 - 01.2019
Design Supervisor & Event Operations Specialist
Shenzhen Xuanguoguo Electronics Technology Co., Lt
02.2011 - 01.2018
Massey University
Bachelor Of Business Studies from Marketing
Tingka Zheng