Dynamic professional with extensive experience in employee training and project management at Aroha4Kidz HB Childcare. Proven track record in team building and performance management, successfully enhancing productivity and fostering collaboration. Skilled in data analysis, I excel at developing efficient work schedules and guiding teams to overcome challenges, ensuring optimal outcomes.
Overview
5
5
years of professional experience
Work History
Parttime Coodinator
Aroha4Kidz HB Childcare
Auckland, Takanini
01.2025 - Current
Recruited, interviewed and selected employees to fill vacant roles.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Guided employees in handling difficult or complex problems.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Developed work schedules according to budgets and workloads, covering priority tasks.
Team Leader
Natures Point Childcare
Auckland, Papakura
10.2024 - Current
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Participated in regular meetings with senior leadership to provide updates on team progress.
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Ensured compliance with all safety regulations in the workplace.
Maintained a positive work environment that promoted collaboration between team members.
Healthcare Support Worker
Lifewise Healthcare
Auckland
02.2022 - 01.2025
Assisted in the preparation of meals for patients.
Administered medications according to doctor's orders.
Helped maintain a clean and safe environment for patients.
Educated patients on preventive health measures, diet, nutrition, exercise.
Monitored patient progress and reported any changes to the healthcare team.
Provided compassionate care to patients and their families.
Assisted with physical therapy exercises under the direction of therapists or physicians.
EarlyChildhood Tutor
Workforce Development /AGI Education Group
Auckland, Manukau
04.2020 - 11.2024
Identified needs of customers promptly and efficiently.
Worked with cross-functional teams to achieve goals.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed inventory and supplies to ensure materials were available when needed.