- I am very passionate about animal care and dog walking, in my spare time i will take my uncle's dog for walks/adventures I also take care of dogs outside of work for customers in need of a pet sitter
- I enjoy gardening and keeping house plants
- I love Yoga and the outdoors
- I also specifically have a love for cats, I currently have 3 cats who i can't imagine life without
Tirzah Sunnex
Tauranga
Summary
Dynamic professional with a proven track record in exceptional customer service and animal handling, honed at The Dog House and other notable positions. Skilled in data entry and maintaining client relations, successfully managed groups of up to 35 dogs with meticulous care. Demonstrates outstanding time management and verbal communication, enhancing customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Receptionist/Daycare Assistant
The Dog House
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments/bookings, communicated with clients, and updated client records.
- Handled Dogs from reception into daycare area.
- Met with new potential clients, and enrolled new dogs.
- Cash handling and kept client accounts up to date.
- Managed groups of 20 - 35 Dogs of different breeds and size.
- Assisted in dog grooming/hygiene and completed regular dog washes.
- Regular stock take and ordering products.
- Contacting clients in regards to their pets welfare on a day to day basis.
Receptionist
Barr & Harris
09.2019 - 02.2020
- Organising and updating files.
- Digitising written notes for council consent forms.
- Deliver cheques to companies.
- Corresponding with clients via email, phone and face to face.
- Staff room restocking.
Senior Sandwich Artist
SUBWAY®Restaurants
03.2015 - 08.2019
- Regularly trained staff, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Managed opening and closing shifts.
- Worked with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
- Managed accurate and up to date accounts and completed end of day cash counts.
- Maintained full compliance with food health and safety regulations.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Excellent and efficient customer service.
Reservations Assistant
Hobbiton Movie Set
11.2018 - 07.2019
- Provided customers with information about availability and pricing.
- Maintained client rapport with transport agencies
- Answered phone calls and emails from customers and other departments.
- Provided bookings to independent travellers in office and in ticketing.
- Proficient use of P.O.S in line with booking system.
- Created Word documents for training use.
- Upheld confidential projects.
Education
No Degree - NCEA
Vision College
Hamilton, NZ10-2017
Skills
- Exceptional customer service
- Animal handling
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Cleaning and sanitizing
Interests
Timeline
Receptionist/Daycare Assistant
The Dog House
04.2024 - Current
Receptionist
Barr & Harris
09.2019 - 02.2020
Reservations Assistant
Hobbiton Movie Set
11.2018 - 07.2019
Senior Sandwich Artist
SUBWAY®Restaurants
03.2015 - 08.2019
No Degree - NCEA
Vision College
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