Tisa Sepelini Poufa
Auckland,AUK
Summary
Reliable worker enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
5
5
years of professional experience
Work History
Aged Care Worker
VisionWest Home Healthcare
06.2022 - 04.2024
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Scheduled and accompanied clients to medical appointments.
Assistant
Kulstuff Trading Ltd
01.2019 - 12.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Monitored and ordered supplies and materials to keep office well stocked.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Programme Assistant
SKIDS
01.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Suite Stewardess
Eden Park Catering
10.2020 - 12.2020
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Voting Officer
Elections Commission
10.2020 - 11.2020
- Streamlined the voter registration process by utilizing modern technology and updated record-keeping procedures.
- Trained new Voting Officers on proper protocols, policies, and procedures, promoting a consistent standard of excellence in election administration.
- Maintained compliance with federal, state, or local election laws through rigorous adherence to established protocols and ongoing training initiatives.
- Ensured accurate vote counting through meticulous attention to detail and thorough review of ballots.
Education
High School Diploma -
Sir Edmund Hillary Collegiate Senior School
Auckland, NZ11.2016
Skills
- Dementia Care
- Feeding Assistance
- Transfer Techniques
- Mobility Assistance
- Bathing Assistance
- Team Collaboration
- Respectful and Compassionate
- Fast Learner
- Time Management
- Friendly, Positive Attitude
- Customer Service
- Exceptional communication
Languages
Samoan
Native or Bilingual
Timeline
Aged Care Worker
VisionWest Home Healthcare
06.2022 - 04.2024
Programme Assistant
SKIDS
01.2021 - 08.2022
Suite Stewardess
Eden Park Catering
10.2020 - 12.2020
Voting Officer
Elections Commission
10.2020 - 11.2020
Assistant
Kulstuff Trading Ltd
01.2019 - 12.2023
High School Diploma -
Sir Edmund Hillary Collegiate Senior School
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