Tito Jr Serrano
Manurewa,AUK
Summary
Dynamic professional with a proven track record in quality control and health and safety compliance at Jaybro Group. Recognized for strong analytical skills and effective communication, consistently meeting deadlines while ensuring customer satisfaction. Proficient in computer hardware troubleshooting, adapting quickly to challenges and driving team success.
Overview
18
18
years of professional experience
Work History
Production General Hand
Jaybro Group
04.2021 - Current
- Managed receiving and inspection of incoming goods. Checked accuracy. Verified the items condition and ensured all deliveries are properly documented and logged in the inventory system.
- Processed pick and pack orders based on customers request. Provided proper packaging and labelling before shipping.
- Operated basic IT technical skills and maintained printer machine, forklift, computer networking peripherals.
- Inspected quality control and checked materials for damage or defects and collaborated relevant departments to resolve the issues.
- Worked with team members to achieve and reach daily target and monthly KPI.
- Committed to health and safety leadership quality and compliance. Reported any safety hazards, incidents, near miss or injuries as per policy.
- Operated and maintenance of HP Latex 3200 printer for printing of premium or open weave to be use on construction site.
Telecommunication Technician (Surveyor and Lead Tech)
Manasseh Telco Services Ltd
03.2017 - 08.2021
- Conducted site surveys to define the most efficient fiber solution for each residential and commercial building and end-user requirement.
- Liaised coordination, plans in the design, consent, scheduling team.
- Designed fiber installation in the residential, commercial and complex sites.
- Trained new technician staff on surveying houses and identifying hazard and risk in site.
- Achievement: Outstanding Delivery Partner Award for Surveyor (1st quarter 2018) and 2nd quarter of 2019)
Machine Operator/Assembler
Fisher and Paykel Healthcare
08.2020 - 04.2021
- Operated, maintained molding machine before product manufacturing
- Assembled, checked and clean health equipment prior to shipment.
- Provided Housekeeping from time to time.
Telecommunication Technician
Clearvision Communication Ltd
08.2015 - 12.2016
- Performed NGA (Next Generation Access) rollout and connected residential homes and commercial building to UFB.
- Installed telephone, set up box, ONT and computer network layer 1 cabling.
- Installed network equipment such routers, switches, switchboards, and data transmission equipment in homes.
- Analyzed fault in telecommunication equipment using voltmeter, power meter and transmission measuring equipment.
- Fiber cabling and Fusion splicing in commercial and domestic properties (FTH) Fiber to home project.
Product/Manufacturing Engineer/Customer Support
Pixelmetrix Corp Pte Ltd
, Singapore
02.2008 - 08.2012
- Tested all PCB (printed circuit board) received before assembly, performed an incoming test, and card calibration.
- Checked surface mount technology (SMT) machines maintenance schedules.
- Liaised with a team leader about the production target output, and discussed what process and improvements need to follow to meet deadlines.
- Assembled 1U, 3U, 4U industrial computer, test jig. Troubleshoot visual defect PCB's by soldering.
- Achievement: Key person in India Telecommunication leading to successful commissioning of a compliance recording project.
- Http://www.pixelmetrix.com/eng/indexmain.html
Education
Diploma - Information & Technology, Network Technology and Management
Cornell Institute of Business and Technology
NZ06.2015
BS - Electronics & Communications Engineer, Major in Physics of Semiconductor
Adamson University
Manila, Philippines03.2003
Skills
- Analytical skills
- Critical thinking
- Effective communication
- Team player
- Knowledge of NZ health and safety standards
- Customer service
- Stress management
- Deadline management
- Adaptability
- Attention to detail
- Computer hardware troubleshooting
- Time management
References
- Mudassar Ahmed, Warehouse Team Lead, Jaybro Group, 0211373581
- Mudassar Ahmed, Field Manager, Survey UCG/Chorus, 0223060067
- Roberto Anog, Lead Tech, Manasseh Telco Services Ltd, 0224290929
Skill Set Summary
- Strong analytical and critical thinking abilities.
- Effective communication skills and team player.
- In-depth knowledge in NZ health and safety standards.
- Positive learner and can do attitude.
- Proven experienced in customer service.
- Capable of handling stressful situations with minimal supervision, meeting deadlines, adjusting to changing priorities, and strong attention to detail.
- Excellent computer hardware troubleshooting skills.
- Time management skills.
Timeline
Production General Hand
Jaybro Group
04.2021 - Current
Machine Operator/Assembler
Fisher and Paykel Healthcare
08.2020 - 04.2021
Telecommunication Technician (Surveyor and Lead Tech)
Manasseh Telco Services Ltd
03.2017 - 08.2021
Telecommunication Technician
Clearvision Communication Ltd
08.2015 - 12.2016
Product/Manufacturing Engineer/Customer Support
Pixelmetrix Corp Pte Ltd
02.2008 - 08.2012
Diploma - Information & Technology, Network Technology and Management
Cornell Institute of Business and Technology
BS - Electronics & Communications Engineer, Major in Physics of Semiconductor
Adamson University