Tiyiselani Mahlaule
Administrator | Aspiring business Analyst
Greenlane,AUK
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
2
2
years of professional experience
Work History
Office - Coordinator / Administrative Assistant
Rossburgh High School
02.2024 - 05.2025
- Designed and implemented a booking system that reduced scheduling conflicts by 40%, improving service efficiency.
- Managed high-priority printing requests and coordinated with staff to meet urgent deadlines.
- Processed documentation and handled data entry with 99% accuracy, supporting school-wide operations.
Customer Service Representative | Walmart
Nutun Contact Centre
01.2024 - 01.2024
- Delivered professional support to over 100+ customers daily, resolving inquiries related to orders, returns, and troubleshooting.
- Maintained accurate records using CRM systems, ensuring 100% compliance with documentation standards.
- Achieved a customer satisfaction rating of 92%, consistently exceeding performance benchmarks.
Receptionist / Educational Assistant
Rossburgh High School
03.2023 - 11.2023
- Oversaw front-desk operations, greeting 200+ visitors weekly and managing communications with professionalism.
- Scheduled meetings, maintained student records, and supported administrative documentation.
- Balanced multiple responsibilities in a dynamic environment, demonstrating strong prioritization and multitasking skills.
Education
BBA - Business Administration
MANCOSA
Durban, South Africa06-2023
Higher Certificate - Business Management
MANCOSA
Durban, South Africa05-2020
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- MS office
Additional Information
Eligible to work in New Zealand | Holds a resident visa
Timeline
Office - Coordinator / Administrative Assistant
Rossburgh High School
02.2024 - 05.2025
Customer Service Representative | Walmart
Nutun Contact Centre
01.2024 - 01.2024
Receptionist / Educational Assistant
Rossburgh High School
03.2023 - 11.2023
BBA - Business Administration
MANCOSA
Higher Certificate - Business Management
MANCOSA
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