Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Tiyiselani Mahlaule

Tiyiselani Mahlaule

Administrator | Aspiring business Analyst
Greenlane,AUK

Summary


Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.

Overview

2
2
years of professional experience

Work History

Office - Coordinator / Administrative Assistant

Rossburgh High School
02.2024 - 05.2025
  • Designed and implemented a booking system that reduced scheduling conflicts by 40%, improving service efficiency.
  • Managed high-priority printing requests and coordinated with staff to meet urgent deadlines.
  • Processed documentation and handled data entry with 99% accuracy, supporting school-wide operations.

Customer Service Representative | Walmart

Nutun Contact Centre
01.2024 - 01.2024
  • Delivered professional support to over 100+ customers daily, resolving inquiries related to orders, returns, and troubleshooting.
  • Maintained accurate records using CRM systems, ensuring 100% compliance with documentation standards.
  • Achieved a customer satisfaction rating of 92%, consistently exceeding performance benchmarks.

Receptionist / Educational Assistant

Rossburgh High School
03.2023 - 11.2023
  • Oversaw front-desk operations, greeting 200+ visitors weekly and managing communications with professionalism.
  • Scheduled meetings, maintained student records, and supported administrative documentation.
  • Balanced multiple responsibilities in a dynamic environment, demonstrating strong prioritization and multitasking skills.

Education

BBA - Business Administration

MANCOSA
Durban, South Africa
06-2023

Higher Certificate - Business Management

MANCOSA
Durban, South Africa
05-2020

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Relationship building
  • MS office

Additional Information

Eligible to work in New Zealand | Holds a resident visa

Timeline

Office - Coordinator / Administrative Assistant

Rossburgh High School
02.2024 - 05.2025

Customer Service Representative | Walmart

Nutun Contact Centre
01.2024 - 01.2024

Receptionist / Educational Assistant

Rossburgh High School
03.2023 - 11.2023

BBA - Business Administration

MANCOSA

Higher Certificate - Business Management

MANCOSA
Tiyiselani MahlauleAdministrator | Aspiring business Analyst