Overview
Work History
Education
Skills
Timeline
Generic

Mathew Samuels

Waihi Beach,BOP

Overview

8
8
years of professional experience

Work History

Customer Service Representative

BP Waihi
08.2022 - Current
  • Serving Customers / Food / Fuel / Misc
  • Barista + Cafe Staff / Experience + Role
  • Temperature checks, Cooking food using ovens + fryers, Taking deliveries, Stock Check, Safe food practices,
  • Customer Service and Retail Sale / Working on Tills Etc
  • Handling POS machines / End of day / Balancing Tills / Safe Deposits
  • 18+ Sales (Tobacco,Vapes)
  • Work area and Shop Clean / Deep Cleans (Restocking Shop, Mop, Sweeping, Maintaining hygiene working area
  • Customer inquiries and issue solving
  • Outside area cleans, Carwash Re-fill + Checks, Changing of Bins + Water buckets, Maintain safe Pump Area

VOICE PICKING

COLES NDC
03.2021 - 03.2022
  • Safe Operation of Ridable Pallet jacks ( LLOP)
  • Using Voice Pick devices to accurately Pick / Pack dry goods onto pallets
  • Picking and Packing Orders with VOICE Pick + RF
  • Safe Warehouse Operations
  • Using ridable pallet jacks to pick and pack orders on pallets
  • Maintain stock levels /
  • Stacking and wrapping pallets in safe manner
  • Staging pallets in correct staging lane for dispatch
  • Receiving and Despatch Operations

SENSETIVE FREIGHT

COPE SENSETIVE FREIGHT
06.2020 - 01.2021
  • Loading SENSETIVE FREIGHT safely and correctly into Containers , Trucks and other bulk forms of transport
  • SAFE Loading of EXPENSIVE products (Medical Equipment, Pokie Machines, Safes, Ect)
  • Understanding of (WSOP) Work Safety Operation Procedures
  • Pallet Jack Operation / Forklift Operation /
  • Knowledge of correct strap and load techniques
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Lab Technician

Europhins, Kiwifruit
02.2020 - 03.2020
  • Lab Technichian
  • At all stages of the proccess ensuring that the Kiwi fruit is proccessed in a correct manner,
  • Stages - Dry Weight
  • Weighing Kiwifruit and sorting them when they arrive in the lab
  • Pressure Cut - Slicing the Kiwi fruit at a certain angle to ensure that they can be pressure tested by the next stage
  • Colour Cut - Slicing the kiwi fruit at a certain angle to ensure that they can be tested by a colour testing machine
  • Dry Ins - Cutting the fruit whit a double sided blade that ensures a perfect slice of kiwi fruit for drying tests
  • Brix Tests - Testing all Sugar levels of every fruit that comes through with tools.

Customer Service Worker / Gas Station

CALTEX KATI KATI
07.2019 - 02.2020
  • Scheduled and monitored regular vendor deliveries for fuel and store inventory.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Picker and Packer Team Leader

Shipwire | Ingram Micro
11.2015 - 06.2019
  • RF Pick Packing - Full knowledge of RF and Products within Ship wire, Reaching KPI Targets
  • Quality Assurance - Checking of all products within picks for highest quality
  • Dispatch - Stacking ULD correctly with right cartons, Checking of all stock before leaving warehouse & Filling out all necessary paperwork that comply with shipping providers
  • Receiving - Receiving of all stock, checking right quantity of received product and reporting any issues, booking received stock on time, Placing stock within Warehouse system (IMFIRST)
  • Inventory / Stock Control - Checking Warehouse locations to match right quantity and right stock, reporting any discrepancies, Finding lost stock within warehouse and adjusting accordingly
  • International Shipping - Complying with International shipping laws, calling third party courier services to book pickup of product, Wrapping of pallets complying with shipping regulations
  • Safe Operation of ride on pallet machines
  • Leading a Team of Pick packers safely and efficiently


Education

Certificate III - Digital Media

DIGITAL MEDIA AND INFORMATION III
SYDNEY
01.2013

Skills

  • Customer Serving / Customer Service
  • Barista / Cafe / Kitchen Staff
  • POS / TILLS / Cash Handling
  • Safety Operations Team Leader Experience
  • Excellent Customer Service Reputation
  • Receiving / Despatch Deliveries / Warehouse Experience (5 Years)

Timeline

Customer Service Representative

BP Waihi
08.2022 - Current

VOICE PICKING

COLES NDC
03.2021 - 03.2022

SENSETIVE FREIGHT

COPE SENSETIVE FREIGHT
06.2020 - 01.2021

Lab Technician

Europhins, Kiwifruit
02.2020 - 03.2020

Customer Service Worker / Gas Station

CALTEX KATI KATI
07.2019 - 02.2020

Picker and Packer Team Leader

Shipwire | Ingram Micro
11.2015 - 06.2019

Certificate III - Digital Media

DIGITAL MEDIA AND INFORMATION III

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Mathew Samuels