Summary
Overview
Work History
Education
Skills
Qualifications Training Education
Volunteer Experience
Hobbies and Interests
References
Timeline
Generic

Toa Vaka

Otahuhu,Auckland

Summary

Helping customers has always been a passion for me and I take pride in the positive service I provide. With experiences in fast paced environments with a focus on accuracy and efficiency, I have developed a valuable skill set within computer literacy, the ability to multitask, and ability to stay calm while under pressure. My greatest strengths lie within my effective communication skills, ability to interact with customers and provide a friendly, efficient service. I am motivated to continue to develop professionally, to achieve excellence for both myself, my customers and my future employer. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines.

Overview

15
15
years of professional experience

Work History

Pick Packer

Coverstaff (Agency)
01.2023 - 03.2023
  • Monitor product quality frequently, reporting problems to mitigate safety issues
  • Keeping accurate records incoming and outgoing orders and shipments
  • Meeting high volumes of specific customers orders in a timely manner
  • Picking orders as requested by the management team, meeting daily KPIs
  • Ensure that items are undamaged if damage must be recorded.

Admin Assistant/Recruiter

TFT Contractors Ltd
10.2017 - 12.2017
  • Recruiting employees with work suitable to their experiences
  • Updating information for company services
  • Forming out employees recruitment documents assisting alongside the main Admin person.

Packer & Machine Operator

Avalanche Coffee
01.2014 - 11.2014
  • Packing goods and sealed with location items to be sent to
  • Labelling items and stored into pallets for locating item for urgent orders
  • Mixing products and also poured into packaging
  • Removing damaged goods once out from the machine and keeping a record.

Admin/ Reliever

Akoteu Nasaleti Preschool
08.2011 - 04.2012
  • Answering important inbound/outbound calls, providing a friendly & effective service
  • Administrative duties including welcoming parents and children to the preschool
  • Relieving teachers, ensuring a seamless management of daily tasks and activities
  • Interacting with children and developing an understanding of their learning pathways
  • Working alongside the teachers to complete daily tasks and goals
  • Culture values the importance of remembering their background.

Cleaner

Spotless Cleaning
01.2008 - 06.2009
  • Office cleaning - making sure all offices are vacuumed, dusted down, rubbished, removed and left all nice and tidy
  • Topping up hygiene products in all areas: hallways, office spaces, kitchen, bathroom
  • Emptying out all rubbish daily for no overflows.

Education

Aorere College
Papatoetoe, NZ

ECE Childcare

Auckland University of Technology
Auckland, NZ

Business And IT

Best Training
New Lynn, NZ

Skills

  • Interacting with customers: always making sure that my customers enquiries are taken care of and to the best of my ability
  • Time management: one of my greatest strengths is my ability to prioritise my work tasks which has contributed to my success in past roles
  • Multi tasking: I am able to work under pressure and keep myself under composure and to maintain professionalism
  • Communication skills: Confidence, & professional speaking abilities & experiences
  • Building customer loyalty: always making sure to maintain a positive attitude and patience and understanding
  • Problem solving: analysing & identifying the problem for a more suitable solution

Qualifications Training Education

  • Call Centre People, Skills for Industry Job Preparation Program, 08/07/23, 08/25/23
  • AUT, Early Childhood Education, 10/01/10, 02/28/11
  • Security course, Health and Safety Cert, 03/01/07, 03/31/08
  • Aorere College, Hospitality, Music and Performing Arts, 01/01/03, 12/31/06

Volunteer Experience

  • TFT Contractors Ltd, Admin Assistant/Recruiter, 10/01/17, 12/31/17, Part time, Recruiting employees with work suitable to their experiences., Updating information for company services., Forming out employees recruitment documents assisting alongside the main Admin person.
  • Akoteu Nasaleti Preschool, Admin/ Reliever, 08/01/11, 04/30/12, Answering important inbound/outbound calls, providing a friendly & effective service., Administrative duties including welcoming parents and children to the preschool., Relieving teachers, ensuring a seamless management of daily tasks and activities., Interacting with children and developing an understanding of their learning pathways., Working alongside the teachers to complete daily tasks and goals., Culture values the importance of remembering their background.

Hobbies and Interests

My interest is to gain further knowledge and skills within this field and also to prove my skills in providing what I can bring to the company. I love to interact with people and meet new people along the way. Engaging and to help me improve my skills for more opportunities in the future with the company.

References

Available on request.

Timeline

Pick Packer

Coverstaff (Agency)
01.2023 - 03.2023

Admin Assistant/Recruiter

TFT Contractors Ltd
10.2017 - 12.2017

Packer & Machine Operator

Avalanche Coffee
01.2014 - 11.2014

Admin/ Reliever

Akoteu Nasaleti Preschool
08.2011 - 04.2012

Cleaner

Spotless Cleaning
01.2008 - 06.2009

Aorere College

ECE Childcare

Auckland University of Technology

Business And IT

Best Training
Toa Vaka