Todd Watson
Napier,HKB
Summary
Dynamic Operations and Business Development Manager with a proven track record at NextLevel Painting, excelling in client relationship management and project oversight. Successfully secured new accounts, driving revenue growth while enhancing customer satisfaction through effective communication and problem-solving skills. Adept at coordinating resources for optimal workflow and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Operations/Business Development Manager
NextLevel Painting
Hawkes Bay
02.2025 - Current
- Developed new client relationships through networking and outreach efforts.
- Maintained a database of existing customers and prospective leads.
- Coordinated project timelines and resources for efficient workflow management.
- Communicated with team members to ensure task completion and alignment.
Account Manager
Complete Paints Ltd
Hawkes Bay
11.2023 - 02.2025
- Managed customer accounts to ensure satisfaction and retention.
- Coordinated with other departments regarding order status updates and delivery schedules.
- Consistently secured new accounts, resulting in increase in year over year revenue.
- Answered customers' questions about product prices, availability, uses and credit terms.
Paint Mixer/Delivery Driver/Sales Assistant
Complete Paints Ltd
Hawkes Bay
09.2021 - 11.2023
- Mixed paint colours to meet customer specifications and project requirements.
- Conducted quality checks on finished products for colour accuracy and consistency.
- Managed delivery schedules to optimise routes and reduce delays.
- Delivered orders to customers efficiently and safely.
- Assisted customers with product inquiries and selection to enhance satisfaction.
Indoor Centre Manager
Bay Indoor Sports
Hawkes Bay
11.2020 - 09.2021
- Managed daily operations of sports facilities to ensure smooth functioning.
- Developed marketing strategies to promote sports leagues and events effectively.
- Maintained inventory of supplies and equipment for efficient operation management.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Napier Boys' High School
Napier12-2016
Skills
- Client relationship management
- Project management
- Effective communication
- Problem solving
- Sales and marketing
- Customer service
Accomplishments
- Captain of the New Zealand Indoor cricket team
- New Zealand Under 19 Cricket World Cup
- Prefect at Napier Boys' High School
Timeline
Operations/Business Development Manager
NextLevel Painting
02.2025 - Current
Account Manager
Complete Paints Ltd
11.2023 - 02.2025
Paint Mixer/Delivery Driver/Sales Assistant
Complete Paints Ltd
09.2021 - 11.2023
Indoor Centre Manager
Bay Indoor Sports
11.2020 - 09.2021
High School Diploma -
Napier Boys' High School
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