Tom Bain
Dunedin,DUNEDIN
Summary
I am a dedicated and reliable professional with experience in healthcare security and community patrol. Skilled in managing high-pressure situations, de-escalating conflicts and ensuring safety for both patients and staff. I have been involved in hundreds of emergency situations and physical restraints and feel confident in this area aswell as working in mental health. I am a strong communicator with a commitment to integrity, empathy, and respect. With a proven ability to work effectively both independently and within a team to maintain a safe and supportive environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patroller
Community Patrol
, Dunedin
08.2024 - Current
- Assist in preventing crime by patrolling local areas, observing and reporting suspicious activity, and supporting the police when needed.
- Help keep the community safe through a proactive presence and effective communication.
Healthcare Security Officer
Te Whatu Ora - Southern
, Dunedin
02.2023 - Current
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Responded to emergency situations, including patient related emergencies, violent incidents, duress alarms and fire alarms.
- Interacted with patients, visitors, staff members, Police, and other professionals in a professional manner.
- Worked in mental health facilities, responding to incidents involving patients in distress, de-escalating crises, and ensuring a safe environment for staff and patients.
Education
De-escalation & Crisis Prevention
Crisis Prevention Institute
Dunedin02-2025
NZQA Level 1 -
Kings High School
Dunedin12-2020
Te Pūkenga - Learning Works
Skills
- Crisis intervention
- Emergency response
- Conflict de-escalation
- Risk assessment
- Problem solving
- Incident reporting
- Professionalism and ethics
- Integrity, empathy, and respect
- Excellent communication
- Teamwork and collaboration
Certification
- Current CPI Blue Card
- Current SPEC certification
Accomplishments
- 'Helper Award' for contributions to Security Services, 2024
REFERENCES
References available upon request.
Timeline
Patroller
Community Patrol
08.2024 - Current
Healthcare Security Officer
Te Whatu Ora - Southern
02.2023 - Current
De-escalation & Crisis Prevention
Crisis Prevention Institute
NZQA Level 1 -
Kings High School
Te Pūkenga - Learning Works
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