Tom Legat-Parker
Wellington,Karori
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Host
Wellington City Mission
Mt Cook
05.2026 - Current
- Welcomed people coming into the space and helped them feel comfortable
- Helped prepare and serve food
- Kept the dining and shared areas clean and tidy
- Supported the team with day-to-day tasks
- Welcomed and oriented guests to ensure a positive experience.
- Coordinated with kitchen staff to communicate guest needs efficiently.
- Maintained cleanliness and organization of host stand and dining area.
- Answered customer questions about hours, seating, and menu information.
Support Worker
St John of God Hauora Trust
Karori
02.2023 - 01.2024
- Provided care and support to clients in a professional environment
- Responded appropriately to challenging or stressful situations
- Worked as part of a team to ensure high-quality service delivery
- Maintained organisation and efficiency in daily tasks
- Completed client notes and reports accurately and on time
- Followed workplace procedures and handled information with care and confidentiality
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Support Worker
Irwell Rest Home
02.2022 - 04.2022
- Supported residents with daily needs
- Maintained a safe and respectful environment
- Kept records up to date and completed daily documentation
- Followed processes to ensure consistent care and support
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted team in daily operations, ensuring smooth service delivery and adherence to protocols.
- Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations.
- Participated in team meetings to share insights and contribute to continuous improvement initiatives.
Education
High School Diploma -
Wellington HIgh School
249 Taranaki Street11.2018
New Zealand Certificate in Diploma of Nursing - Nursing
Whitireia School of Health
3 Wi Neera Drive Porirua11.2026
Skills
- Customer service
- Effective time management
- Exceptional communication
Timeline
Host
Wellington City Mission
05.2026 - Current
Support Worker
St John of God Hauora Trust
02.2023 - 01.2024
Support Worker
Irwell Rest Home
02.2022 - 04.2022
New Zealand Certificate in Diploma of Nursing - Nursing
Whitireia School of Health
High School Diploma -
Wellington HIgh School