Results-driven Manager specializing in sales strategy, customer relationship management, and team leadership. Demonstrated success in driving revenue growth and improving client satisfaction through strategic communication and data analysis.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Sales Manager
Ray White Far North
Kerikeri, Far North
02.2024 - Current
Cultivated strong client relationships through effective communication and active listening.
Conducted market research to identify trends and refine sales strategies.
Trained sales staff on best practices and company policies to enhance performance.
Resolved client concerns promptly, maintaining high satisfaction throughout transactions.
Managed daily operations of sales department, supervising staff effectively.
Managing Director
Harcourts Far North
Kerikeri, Far North
11.2017 - 02.2024
Oversaw day-to-day operations of the company while coordinating with staff members.
Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Analyzed industry trends to identify opportunities for expanding market share.
Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
National Manager - Rural and Lifestyle
Harcourts New Zealand
Auckland , Auckland
09.2014 - 11.2017
Spearheaded national strategy development for real estate operations across New Zealand.
Cultivated relationships with key stakeholders to enhance service delivery.
Designed and implemented training programs to elevate team performance and knowledge.
Collaborated with senior management on initiatives aimed at improving operational efficiency.
Coordinated nationwide marketing initiatives to strengthen brand presence.
Developed national sales strategies to increase market share effectively.
Education
Real Estate Agents License
Real Estate Institute of New Zealand
06-2013
Trade Certificate Electrical
Manukau Institute of Technology
Auckland, NZ
10-1989
School Certificate
Macleans College
11-1985
Skills
Sales strategy development
Customer relationship management
Market analysis
Data interpretation
Staff training and development
Team leadership
Certification
General Practitioner - Neuro-linguistic Programming