Tomasi Biutiviti
Auckland,New Zealand
Summary
Dynamic professional with extensive experience at Post Haste and Total Infrastructure Limited,excelling in team supervision. Proven track record in enhancing service quality and optimizing processes. Skilled in equipment operation and effective communication, fostering collaborative teamwork to achieve operational excellence and customer satisfaction. Committed to safety compliance and employee training.
Overview
2027
2027
years of professional experience
Work History
Supervisor(Sorting freights)
Post Haste,New Zealand Courier
Avondale, Auckland
08.2023 - Current
- Supervised daily operations to ensure timely and efficient deliveries.
- Coordinated team schedules to optimize resource allocation and workflow.
- Trained new staff on safety procedures and operational protocols.
- Assisted in resolving customer inquiries to enhance service quality.
- Conducted regular team meetings to communicate updates and expectations.
- Collaborated with management to develop process improvement strategies.
- Directed and supervised team of 15 employees in daily operations.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Sorting freights with team to help with the productivity.
- Operating forklift and training staff on forklift.
UFB TECHNICIAN (Supervisor)
Total Infrastructure Ltd
05.2012 - 08.2019
- Operated tools and equipment for installation tasks at various project sites.
- Assisted in troubleshooting technical issues for infrastructure systems.
- Conducted site supervising making project is done according to plan.
- Setting up site as level 1 STMS
- Operating an excavator digging holes to install manholes for jointing ribbonets and also installing manholes
- Collaborated with team members to troubleshoot technical issues on-site.
- Documented work processes and maintained accurate records of tasks performed.
- Trained new technicians on operational procedures and safety practices.
- Utilized specialized tools and equipment to complete assigned tasks efficiently.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Installed new components or replaced defective parts to restore functionality.
Courier Driver(contractor)
Post haste
Avondal, Auckland
- Delivered parcels efficiently across designated routes.
- Maintained accurate logs of deliveries and pickups.
- Communicated with customers regarding delivery status and schedule changes.
- Collaborated with dispatch team to optimize delivery schedules.
- Followed safety protocols during transportation of packages.
- Handled customer inquiries and resolved delivery issues promptly.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Coordinated parcel delivery using strong time management skills.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Communicated with customers to coordinate delivery times.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
Education
Some College (No Degree) - English
Marist Brothers High School
Fiji , SuvaSkills
- Freight sorting
- Team supervision
- Customer service
- Process improvement
- Equipment operation
- Time management
- Safety compliance
- Quality control
- Employee training
- Effective communication
- Problem resolution
- Record maintenance
- Collaborative teamwork
- Verbal and written communication
- Documentation and reporting
- Task delegation
- Employee motivation
- Team building
Timeline
Supervisor(Sorting freights)
Post Haste,New Zealand Courier
08.2023 - Current
UFB TECHNICIAN (Supervisor)
Total Infrastructure Ltd
05.2012 - 08.2019
Courier Driver(contractor)
Post haste
Some College (No Degree) - English
Marist Brothers High School