Tongxuan (Bella) Bei
Dunedin,OTA
Summary
Driven and diligent professional with a background as a Cashier at City Mini Market and Manager's Assistant at Haier, showcasing expertise in customer service and cash register operation. Demonstrates exceptional work ethic, reliability, and a results-driven approach, significantly enhancing customer satisfaction and operational efficiency. Skilled in fostering customer relationships and streamlining processes. Punctual and honest with solid background environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Casher
City Mini Market
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager's Assistant
Haier
09.2021 - 07.2022
- Responded to and directed incoming calls and other communication.
- Utilized Word and PDF to create and edit correspondence, documents, and materials.
- Attended monthly sales meetings and reported pertinent information to employees.
- Communicated with and interfaced with business owners and community as confidential liaison.
- Supported department procurement activities by coordinating with manager for direction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Volunteer
Otago University
Education
Master of Applied Science - Food And Agriculture
University of Otago
Dunedin, NZ03.2025
Bachelor of Commerce - Marketing
University of Otago
Dunedin, NZ05.2023
Diploma - Accounting And Management
Dongbei University of Finance And Economics
Dalian, Liaoning Province, China11.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Cash Register Operation
- Merchandise Restocking
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Casher
City Mini Market
07.2023 - 11.2023
Manager's Assistant
Haier
09.2021 - 07.2022
Volunteer
Otago University
Master of Applied Science - Food And Agriculture
University of Otago
Bachelor of Commerce - Marketing
University of Otago
Diploma - Accounting And Management
Dongbei University of Finance And Economics
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