Toni Best
Hope,Nelson
Summary
Dedicated and meticulous office manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
17
17
years of professional experience
Work History
Operations and Administration Manager
KC&CO. Real Estate Ltd
Nelson, Nelson
10.2019 - Current
- Managed day-to-day office operations, ensuring efficient workflows and compliance with policies.
- Assisted with special projects assigned by management when required.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Designed forms and templates for marketing purposes.
- Answered incoming calls and addressed customer inquiries to ensure satisfaction.
- Compiled data from various sources into comprehensive reports for management review.
- Audited legal documents to verify compliance with policies and procedures.
- Facilitated training sessions for new employees on company policies and procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
Administrator
Mike Pero
Stoke, Nelson
11.2014 - 10.2019
- Used real estate systems to create and pagenate the print advertsing for the Property Weekly.
- Helped process contracts and listing checks if needed for staff cover.
- Provide any clerical assistance to staff when required.
Adminsitrator
Harcourts Nelson
Nelson, Nelson
11.2007 - 05.2014
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Sorted incoming mail and directed to correct personnel each day.
- Assisted with special projects assigned by management when required.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Compiled data from various sources into organized reports for management review.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Level 4 with Merit - Business Administration And Computing
NMIT
Nelson12-2007
Skills
- Office operations
- Regulatory compliance
- Customer service
- Communication skills
- Organizational skills
- Office coordination
- Contract administration
- Electronic filing systems
- Office supervision
- Attention to detail
- Adaptability
Affiliations
- I enjoy walking my two dogs at the beach or local tracks.
- I try to get along to as many theatre shows as I can.
- Spending time with my family.
References
References available upon request.
Timeline
Operations and Administration Manager
KC&CO. Real Estate Ltd
10.2019 - Current
Administrator
Mike Pero
11.2014 - 10.2019
Adminsitrator
Harcourts Nelson
11.2007 - 05.2014
Level 4 with Merit - Business Administration And Computing
NMIT