Toni Forkan
Grafton,AUK
Summary
Dependable and outgoing retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Children's Party Host
Bounce
02.2025 - 08.2025
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Facilitated a safe and enjoyable environment for all attendees.
Casual Retail Assistant
Max
08.2023 - 04.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional customer service
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked changing rooms
Education
Marist College
10.2024
Bachelor of Commerce And Property Conjoint -
University of Auckland
Skills
- Effective communication
- Great Customer Service
- Complex Problem-solving
- Adaptability and resilience
- POS system operation
- Customer service
- Microsoft Excel
- Team collaboration
Community Service & Volunteer Work
Kiwi Valley
- Worked with kids
- Worked with farm animals
Western Districts Hockey Club Cafe
- Prepared food, ensured timely delivery of meals, and maintaining sanitary conditions.
- Worked tills
- Greeted guests with friendly and professional acknowledgment to build rapport.
Lacrosse captain
- Demonstrated leadership and communication
References
References available upon request.
Timeline
Children's Party Host
Bounce
02.2025 - 08.2025
Casual Retail Assistant
Max
08.2023 - 04.2025
Marist College
Bachelor of Commerce And Property Conjoint -
University of Auckland
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