Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Lacrosse Captain
Timeline
Generic

Toni Forkan

Grafton,AUK

Summary

Dependable and outgoing retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Casual Retail Assistant

Max Newmarket
08.2023 - Current

Used POS system to process sales, returns, online orders, and gift card activations.

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Closed the tills
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Fulfilled orders
  • Endless aisles
  • Worked changing rooms

Children's Party Host

Bounce
02.2025 - Current
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.

Education

Bachelor of Commerce And Property Conjoint -

University of Auckland
Auckland, NZ

Marist College
Auckland

Skills

  • Leadership Skills
  • Effective communication
  • Working both in a Group Environment and Solo
  • Great Customer Service
  • Complex Problem-solving
  • Adaptability and resilience
  • POS system operation
  • Goal driven
  • I have also taken commerce subjects at school which could be helpful towards your business

Certification

  • NCEA Level 1, 2, and 3 with Excellence Endorsement
  • NCEA Level 2 Top in Class
  • 2025 Keystone Precinct Properties New Zealand School Leaver Scholarship

Hobbies and Interests

Hockey, Lacrosse, Sport, Friends and Family, Finance, Nature, Travel, Gym

Lacrosse Captain

  • Worked well in a team setting, providing support and guidance.
  • Demonstrated leadership skills
  • Lead group meetings
  • Assisted in training/coaching new players

Timeline

Children's Party Host

Bounce
02.2025 - Current

Casual Retail Assistant

Max Newmarket
08.2023 - Current

Bachelor of Commerce And Property Conjoint -

University of Auckland

Marist College
Toni Forkan