Hi, I’m
Toni Tobin
Dunedin,OTA
Summary
Dynamic and highly reliable professional with a proven track record at Brians Blues Bar, excelling in customer service and team collaboration. Adept at managing high-volume environments while maintaining cleanliness and hygiene. Recognized for achieving sales targets and fostering positive team dynamics through effective communication and leadership skills.
Overview
2026
years of professional experience
1
Certification
Work History
Brians Blues Bar
Bar Tender
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Davin Healthcare
Team Leader
06.2019 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Dainty Dairy
Shop Assistant
Job overview
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
DTR
Sales
04.2007 - 09.2018
Job overview
- Participated in onsite and webinar-based sales trainings and attended sales meetings.
- Developed unique sales approach and identified client needs to expand sales.
- Achieved sales targets consistently by implementing effective sales strategies and techniques.
- Supported sales team by creating compelling sales presentations and product demonstrations.
Tha Baby Factory
Sales Consultant
02.2001 - 04.2005
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Jumbo Prints
Photo Processor
02.2001 - 12.2001
Job overview
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Otago Daily Times
Newspaper Deliverer
04.1993 - 07.1997
Super Treat Foods
Cleaner
04.1990 - 07.1991
Job overview
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Kaikorai Valley High SchoolDunedin
1992
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Food service
- Staff management
- Teamwork and collaboration
Certification
I have my Level 3 and 4 in Health and Wellbeing
Also my foundation First Aid Course which was completed on the 31st July 2024.
Timeline
Team Leader
Davin Healthcare
06.2019 - Current
Sales
DTR
04.2007 - 09.2018
Sales Consultant
Tha Baby Factory
02.2001 - 04.2005
Photo Processor
Jumbo Prints
02.2001 - 12.2001
Newspaper Deliverer
Otago Daily Times
04.1993 - 07.1997
Cleaner
Super Treat Foods
04.1990 - 07.1991
Bar Tender
Brians Blues Bar
Shop Assistant
Dainty Dairy
Kaikorai Valley High School
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