Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
33
33
years of professional experience
Work History
Director
Encore Designer Recycle
Ponsonby, Auckland, Greytown
2002.12 - 2024.08
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Maintained records of sales, profits and losses within the store.
Monitored progress by establishing plans, budgets and measuring results.
Developed store policies and procedures to ensure customer satisfaction.
Created a unique shopping experience for customers by providing personalized service.
Organized and scheduled staff to maximize efficiency in the store.
Analyzed financial data to identify trends that could improve operational performance.
Implemented marketing campaigns to increase brand visibility and attract new customers.
Tracked employee performance and provided feedback regularly to ensure quality standards were met.
Provided training for employees on product knowledge and customer service techniques.
Identified areas of improvement for increased productivity or cost savings initiatives.
P.A./Researcher - Holmes
TVNZ
Auckland CBD, Auckland
1993.01 - 2002.01
Organized and maintained Paul Holmes' calendar, scheduling meetings, appointments, and travel arrangements.
Assisted in research for Paul's autobiography, editing, transcribing, and liaising with the publisher.
Answered telephone calls, took messages and transferred calls to appropriate personnel.
Managed incoming emails on behalf of the show; responding to queries or forwarding them as necessary.
Ensured that all confidential materials were handled with discretion at all times.
Ordered supplies for office needs in a timely manner within budget constraints.
Prepared monthly expense reports for reimbursement purposes.
Attended daily meetings with Holmes team.
Devised and maintained office systems to efficiently deal with papers.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Organized work projects around client's house.
Oversaw household management tasks, including coordinating with service providers and managing schedules.
Associate Producer - Good Morning
TVNZ
Auckland City, Auckland
1992.01 - 2002.01
Developed and managed production schedules for multiple projects.
Collaborated with directors, writers, actors, and other creative personnel to ensure efficient workflow.
Organized and delegated tasks to team members in order to meet deadlines.
Provided support to the director during pre-production meetings and rehearsals.
Assisted in casting talent for various projects.
Liaised between departments when conflicts arose during filming or post-production processes.
Set and managed production schedules according to strict deadlines.
Reached out to talent, booked appearances, and coordinated travel details.
Applied knowledge of story development plan to complete deep topic research and filter information.
Generated original ideas and further developed ideas through research.
Conducted script analysis and revisions in collaboration with writers and directors.
Developed and managed production budgets, forecasting expenditures and controlling costs.
Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Education
NZ Certificate of Teaching -
Auckland Teachers' College
Epsom, NZ
1976-12
Skills
Business Administration
Budget Control
Operations Management
Project Management
Staff Management
Contract Negotiation
Payroll
GST
Invoicing
Logistics Management
Contract Management
Affiliations
gardening
architecture
reading
cooking
walking
Timeline
Director
Encore Designer Recycle
2002.12 - 2024.08
P.A./Researcher - Holmes
TVNZ
1993.01 - 2002.01
Associate Producer - Good Morning
TVNZ
1992.01 - 2002.01
NZ Certificate of Teaching -
Auckland Teachers' College
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