Summary
Overview
Work History
Education
Languages
Timeline
Generic
Usutonu Gardenia (Tonu) Lili'a

Usutonu Gardenia (Tonu) Lili'a

Mangere East,Auckland

Summary

Detail-oriented Craftsman specializing in Area of expertise. Well-organized and methodical with excellent teamwork and time management abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Crafter

Myself
05.2019 - Current
  • Developed new crafting techniques for improved product quality and reduced production time.
  • Enhanced customer satisfaction by consistently delivering high-quality crafted products.
  • Delivered an exceptional level of service that led to repeat business and word-of-mouth referrals.
  • Maintained a clean and organized workspace, ensuring safety standards were met at all times during crafting processes.
  • Designed custom pieces for clients based on their specific preferences or unique requirements, resulting in satisfied customers who referred others to our services.
  • Cleaned, sanitized and restocked workstation.
  • Assembled orders according to specifications.
  • Evaluated completed work against standards and notified management of quality control issues.
  • Kept tools, equipment and work areas properly maintained.
  • Demolished and removed old materials to make way for new builds.
  • Drew detailed job specifications to discuss and plan projects with clients.

Daycare Assistant

Agency Recruit
01.2021 - 10.2022
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Restocked supplies and personal hygiene products for use by students.
  • Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
  • Kept children between ages of Number and Number safe and secure with vigilant oversight.
  • Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
  • Read stories, sang songs and facilitated creative play.
  • Provided support and guidance to children in conflict resolution.
  • Assisted in potty training and toilet hygiene.

Merchandise Associate

Strikefirce
08.2015 - 02.2017
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Created attractive displays to promote items.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.

Bakery Assistant

Manukau
01.2005 - 04.2012
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Operated commercial kitchen equipment and tools.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Grocery Stocker

PAK'nSAVE
08.2000 - 01.2007
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Picked and packed order items.
  • Supervised and trained new staff in performing census.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Transported merchandise pallets to move in warehouse.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Recorded daily activities for inventory control.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.

Office Assistant

Dick Smith Electronics
03.2004 - 12.2005
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Education

Office Admin - Sports And Fitness Administration

Tangaroa College
Auckland, AUK
09.2009

Languages

Samoan
Elementary

Timeline

Daycare Assistant

Agency Recruit
01.2021 - 10.2022

Crafter

Myself
05.2019 - Current

Merchandise Associate

Strikefirce
08.2015 - 02.2017

Bakery Assistant

Manukau
01.2005 - 04.2012

Office Assistant

Dick Smith Electronics
03.2004 - 12.2005

Grocery Stocker

PAK'nSAVE
08.2000 - 01.2007

Office Admin - Sports And Fitness Administration

Tangaroa College

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Usutonu Gardenia (Tonu) Lili'a