Summary
Overview
Work History
Education
Skills
References
Timeline
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Tony Dickson

Morrinsville,WKO

Summary

After thirteen years of working with some amazing teams across New Zealand and the South Pacific, I am seeking a new opportunity to return to a role focused on regional development, while applying my knowledge & skills to develop both myself and the organisation in which I work.

Overview

13
13
years of professional experience

Work History

National Programme Manager – Warmer Kiwi Homes

PIL Group Limited
10.2022 - Current
  • Reporting to CEO and Business Owner
  • Government tender, contract and relationship management
  • Established team priorities, maintained schedules and monitored performance.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximised performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Network relationship management, training, and reporting for 25 subcontractors
  • National delivery and quality control
  • Annual budget and forecast planning
  • CRM design and development

GM, Sales & Marketing

Auckland Conventions, Venues & Events
10.2018 - 10.2022
  • Managed 11 Major Auckland City Venues, hosting Premier National and International events, contributing to regional economic and cultural goals.
  • Reporting directly to the Director and the Regional Board
  • COVID crisis recovery planning and implementation
  • Catering and Audio Visual supply negotiation and relationship management
  • Annual budget and forecast planning
  • Planned and attended National and International Tradeshow and Sales Initiatives
  • Key Client Manager – National and International
  • Sales-led – CRM project development team
  • Sustainable/Social Responsibility planning

Associate Director of Sales – NZ, French Polynesia & Fiji

ACCOR Hotels
05.2017 - 10.2018
  • Sales lead for 40 hotels – 22 sales staff
  • Regional and individual reporting and forecasting
  • Collateral and marketing development
  • Sponsorship proposals and negotiation for national sports and business opportunities
  • Policy/Process development
  • Proposal/Contract negotiation and preparation
  • Asia & South Pacific regional communication

Sales Manager

New Zealand National Fieldays
06.2015 - 05.2017
  • Business sales leader
  • Lead – CRM planning and implementation
  • Policy/Process Development
  • Sales reporting
  • Proposal/Contract negotiation and preparation
  • Sponsorship negotiation
  • Budgeting and forecasting

Business Development Manager – Team Leader

H3 Group/Hamilton City Venues
06.2012 - 06.2015
  • Business team leader – 3 reports
  • CRM management
  • Sales reporting & forecasting
  • Proposal/Contract negotiation and preparation
  • Sponsorship negotiation

Education

Bachelor Economics And Communication - Business

University of Waikato
01.2005

Diploma of Business Studies -

Tauranga Polytechnic
01.1997

Skills

  • Project Management
  • Strategic Planning
  • Business Development
  • Coaching and Mentoring
  • CRM Management
  • Sales and Process Design
  • Client Relationship Management
  • Contract Management
  • Team leadership
  • Strategic planning
  • Policy implementation
  • Coaching and mentoring

References

References available on request.

Timeline

National Programme Manager – Warmer Kiwi Homes

PIL Group Limited
10.2022 - Current

GM, Sales & Marketing

Auckland Conventions, Venues & Events
10.2018 - 10.2022

Associate Director of Sales – NZ, French Polynesia & Fiji

ACCOR Hotels
05.2017 - 10.2018

Sales Manager

New Zealand National Fieldays
06.2015 - 05.2017

Business Development Manager – Team Leader

H3 Group/Hamilton City Venues
06.2012 - 06.2015

Bachelor Economics And Communication - Business

University of Waikato

Diploma of Business Studies -

Tauranga Polytechnic
Tony Dickson