Tony Peng
Sunnybank Hills,Brisbane
Summary
Dedicated and hardworking professional with over 15 years of experience in customer service, foreign exchange, and operations. Known for reliability, punctuality, and strong attention to detail. Experienced in cash handling, client communication, and task coordination in fast-paced environments. Currently transitioning into the logistics industry as a Courier Owner Driver, bringing a service-first mindset and disciplined work ethic. Holds a full New Zealand driver’s license (clean record), eligible to work in Australia, and fluent in Mandarin with basic English for daily communication.
Overview
28
28
years of professional experience
Work History
Sales & Operations Coordinator
Natural Farm Group
Albany, Auckland
2020.11 - 2024.06
- Managed daily operations including order coordination, client communication, and delivery scheduling across Auckland
- Personally handled product pick-up and deliveries for key clients to ensure timely and accurate fulfillment
- Maintained detailed records of customer requests, invoice documents, and stock movement
- Provided after-sales service and support, ensuring repeat customer satisfaction
- Worked independently in a fast-paced environment with strong time management and problem-solving skills
Financial Sales Consultant
Huitong Financial Ltd
MT ALBERT, AUCKLAND
2016.06 - 2020.09
- Served walk-in and phone clients for foreign currency transactions
- Completed high-volume cash exchanges with accuracy and professionalism
- Developed trust-based long-term customer relationships
- Maintained detailed compliance and transaction logs
International Trading Supervisor
Bank of China
Beijing, China
1996.02 - 2000.02
- Reviewed trade documents, followed up with clients for international shipments
- Familiar with deadline-driven environments and accurate document handling
Education
Diploma - Finance Accounting
Ascent Business Institution
Auckland, NZ2005-08
Diploma - International Trading
Beijing Union University
Beijing1994-08
Skills
- Safe driving and time management
- Customer service and delivery coordination
- Cash handling and invoicing
- Reliable and self-motivated work ethic
- Basic English communication and fluent Mandarin
- Able to work independently and follow procedures
References
References available upon request.
Timeline
Sales & Operations Coordinator
Natural Farm Group
2020.11 - 2024.06
Financial Sales Consultant
Huitong Financial Ltd
2016.06 - 2020.09
International Trading Supervisor
Bank of China
1996.02 - 2000.02
Diploma - Finance Accounting
Ascent Business Institution
Diploma - International Trading
Beijing Union University