Summary
Overview
Work History
Education
Skills
References
Timeline
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Tony Peng

Sunnybank Hills,Brisbane

Summary

Dedicated and hardworking professional with over 15 years of experience in customer service, foreign exchange, and operations. Known for reliability, punctuality, and strong attention to detail. Experienced in cash handling, client communication, and task coordination in fast-paced environments. Currently transitioning into the logistics industry as a Courier Owner Driver, bringing a service-first mindset and disciplined work ethic. Holds a full New Zealand driver’s license (clean record), eligible to work in Australia, and fluent in Mandarin with basic English for daily communication.

Overview

28
28
years of professional experience

Work History

Sales & Operations Coordinator

Natural Farm Group
Albany, Auckland
11.2020 - 06.2024
  • Managed daily operations including order coordination, client communication, and delivery scheduling across Auckland
  • Personally handled product pick-up and deliveries for key clients to ensure timely and accurate fulfillment
  • Maintained detailed records of customer requests, invoice documents, and stock movement
  • Provided after-sales service and support, ensuring repeat customer satisfaction
  • Worked independently in a fast-paced environment with strong time management and problem-solving skills

Financial Sales Consultant

Huitong Financial Ltd
MT ALBERT, AUCKLAND
06.2016 - 09.2020
  • Served walk-in and phone clients for foreign currency transactions
  • Completed high-volume cash exchanges with accuracy and professionalism
  • Developed trust-based long-term customer relationships
  • Maintained detailed compliance and transaction logs

International Trading Supervisor

Bank of China
Beijing, China
02.1996 - 02.2000
  • Reviewed trade documents, followed up with clients for international shipments
  • Familiar with deadline-driven environments and accurate document handling

Education

Diploma - Finance Accounting

Ascent Business Institution
Auckland, NZ
08-2005

Diploma - International Trading

Beijing Union University
Beijing
08-1994

Skills

  • Safe driving and time management
  • Customer service and delivery coordination
  • Cash handling and invoicing
  • Reliable and self-motivated work ethic
  • Basic English communication and fluent Mandarin
  • Able to work independently and follow procedures

References

References available upon request.

Timeline

Sales & Operations Coordinator

Natural Farm Group
11.2020 - 06.2024

Financial Sales Consultant

Huitong Financial Ltd
06.2016 - 09.2020

International Trading Supervisor

Bank of China
02.1996 - 02.2000

Diploma - Finance Accounting

Ascent Business Institution

Diploma - International Trading

Beijing Union University

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