Summary
Overview
Work History
Skills
Timeline
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Tony Pulemau

Auckland,Auckland

Summary

Dynamic manager with a proven track record at McDonald's Restaurant, excelling in team leadership and customer service. Enhanced productivity through effective mentorship and conflict resolution, fostering a collaborative culture. Skilled in time management and decision-making, ensuring high-quality service delivery and a safe work environment.

Overview

4
4
years of professional experience

Work History

Manager

McDonald's Restaurant
10.2022 - 06.2025
  • Motivated employees to enhance productivity and engagement in work tasks.
  • Accomplished multiple tasks within established timeframes without compromising quality.
  • Maintained organized, professional, and safe environment for employees and patrons.
  • Resolved customer disputes promptly, ensuring high-quality service delivery and open communication.
  • Facilitated resolution of staff conflicts through active listening and mediation strategies.
  • Maximized team performance by monitoring activities and providing mentorship.
  • Cross-trained employees to increase team agility and overall efficiency.
  • Developed strong company culture focused on engagement, collaboration, and continuous learning.

Worker

Temperzone
11.2021 - 01.2022
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Skills

  • Customer service
  • Team leadership
  • Time management

Decision-making

Timeline

Manager

McDonald's Restaurant
10.2022 - 06.2025

Worker

Temperzone
11.2021 - 01.2022

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Tony Pulemau