Tora Dornan
Dunedin
Summary
Dynamic and dedicated hospitality professional with experience at KFC Masterton, excelling in customer service and communication. Proven ability to train staff and manage high-pressure situations while adhering to health and safety standards. Committed to delivering exceptional dining experiences through effective problem-solving and organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook
KFC Masterton
Masterton
09.2023 - 02.2025
- Practiced communication, teamwork, customer service.
- I began training as a cook in July 2024 after showing commitment to my job and dedication.
- I was asked to train as a shift supervisor but was unable to as I was moving down south to continue my studies.
Front of House
Lone Star Masterton
Masterton
02.2023 - 09.2023
- Practiced communication, teamwork, customer service and promoting daily specials.
- I applied my skills as a youth leader to manage situations at the table and avoid conflicts and to resolve any issues that arise.
Education
Foundation Studies Certificate - Health Sciences
University of Otago
02.2025 - 01/2026
Chanel College
MastertonSkills
- Commitment
- Perseverance
- Customer service
- Communication skills
- Time management
- Health and safety compliance
- Multitasking and organization
- Supply restocking
- Staff training
- Positive and professional
- Health code adherence
- Hospitality service expertise
- Focused and disciplined
- Problem-solving
Awards
- Chief Scout Award, 2021
- Bronze Venturer Award, 2021
- Silver Venturer Award, 2022
- Gold Venturer Award, 2023
References
- Julz Simmonds, 027 249 1895
- Fleur Allen, 027 275 5095
Projects
School Blood Drive, 2024, Organised and communicated with the New Zealand blood service. Encouraged 30 students and staff, and dozens of parents who were first time donors to participate. School Paediatric donations, 2024, Ran a school wide kainga kakahu day (home clothes day) asking for stationary and colouring books instead of a gold coin. We made over 40 packs including basic school needs for children 5+ and colouring books and safe to use packs for children younger. We were also able to make packs for children who were heading into intermediate and required items such as calculators and protractors. School Pink Day, 2024, Lead a team of year 12&13 students to decorate the school and organise activities to remind students of why we acknowledge and celebrate this day together.
Languages
English
Personal Information
Age: 18
Languages
English
Proficient (C2)
C2
Maori
Intermediate (B1)
B1
Certification
- Restricted Drivers Licence - May 2024. Valid until May 2034
Accomplishments
- Chief Scout Award - 2021
- Gold Venturer Award - 2023
- Level 2 Merit Endorsement - 2023
Affiliations
- Hockey
- Volunteering
- Sightseeing
References
References available upon request.
Timeline
Foundation Studies Certificate - Health Sciences
University of Otago
02.2025 - 01/2026
Cook
KFC Masterton
09.2023 - 02.2025
Front of House
Lone Star Masterton
02.2023 - 09.2023
Chanel College