Tori Angus
Wellington,CAN
Summary
I am a first-year student at the University of Canterbury with experience in hospitality and a strong work ethic. I can deliver high standards of customer service in fast-paced environments. I have been recognised for maintaining a welcoming atmosphere and effectively managing operations to enhance customer satisfaction. I am an adaptable team player, committed to supporting organisational goals while balancing academic responsibilities. I think of myself as a people person and always being positive. I always try my best, and I am determined for customers to enjoy their service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Rydges Hotel – Portlander Restaurant
01.2023 - 01.2025
- - Provided exceptional customer service in a busy restaurant environment
- - Handled orders, table service, and customer queries professionally
- - Collaborated with kitchen and bar staff to ensure smooth service
Server, Dishwasher, Barista
Gelissimo Gelato
01.2021 - 01.2023
- - Served customers with a friendly, outgoing attitude
- - Made a variety of hot and cold beverages as a barista
- - Maintained cleanliness and hygiene across front and back of house
Education
Bachelor of Science - Psychology
University of Canterbury
01-2028
NCEA Levels 1–3 - undefined
Wellington Girls' College
01.2024
Skills
- Excellent communication
- Teamwork and collaboration
- Strong leadership
- High flexibility and adaptability
- Determination and resilience
- People-focused and approachable
- Customer service
- Strong multitasking
- Handling complaints
- Payment processing
Certification
- Outstanding Service to Wellington Girls' College
- Completed a Tourism course
- Completed Barista course
- Completed NCEA with merit endorsed
- Floorball Player of the year 2024
Extracurricular Activities
High School: Floorball (Premier A Team, Nationals x2) Volleyball, Netball, Football (Social Team of the Year) Dragon Boating Team Feminism Club, Environmental Club University: Member of UC Cocktail Club, Psychology Club, and Fijian Club Gym 4x per week + fitness classes (Zumba, SkillX) Played Futsal in Semester 1
Kahui Floor Representative of Tupuānuku
I am the floor representative of my floor in Tupuānuku. Tupuānuku is one of the halls of residence in the University of Canterbury. If anyone on my floor has any issues or ideas, I will come forward at meetings to talk about them. I am a voice for others on my floor.
Timeline
Waitress
Rydges Hotel – Portlander Restaurant
01.2023 - 01.2025
Server, Dishwasher, Barista
Gelissimo Gelato
01.2021 - 01.2023
NCEA Levels 1–3 - undefined
Wellington Girls' College
Bachelor of Science - Psychology
University of Canterbury
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