Tori Angus

Wellington,CAN

Summary

I am a first-year student at the University of Canterbury with experience in hospitality and a strong work ethic. I can deliver high standards of customer service in fast-paced environments. I have been recognised for maintaining a welcoming atmosphere and effectively managing operations to enhance customer satisfaction. I am an adaptable team player, committed to supporting organisational goals while balancing academic responsibilities. I think of myself as a people person and always being positive. I always try my best, and I am determined for customers to enjoy their service.

Overview

years of professional experience

Certification

Work History

Waitress

Rydges Hotel – Portlander Restaurant

01.2023 - 01.2025

- Provided exceptional customer service in a busy restaurant environment
- Handled orders, table service, and customer queries professionally
- Collaborated with kitchen and bar staff to ensure smooth service

Server, Dishwasher, Barista

Gelissimo Gelato

01.2021 - 01.2023

- Served customers with a friendly, outgoing attitude
- Made a variety of hot and cold beverages as a barista
- Maintained cleanliness and hygiene across front and back of house

Education

Bachelor of Science - Psychology

University of Canterbury

01-2028

NCEA Levels 1–3 - undefined

Wellington Girls' College

01.2024

Skills

Excellent communication
Teamwork and collaboration
Strong leadership
High flexibility and adaptability
Determination and resilience

People-focused and approachable
Customer service
Strong multitasking
Handling complaints
Payment processing

Certification

Outstanding Service to Wellington Girls' College
Completed a Tourism course
Completed Barista course
Completed NCEA with merit endorsed
Floorball Player of the year 2024

Extracurricular Activities

High School: Floorball (Premier A Team, Nationals x2) Volleyball, Netball, Football (Social Team of the Year) Dragon Boating Team Feminism Club, Environmental Club University: Member of UC Cocktail Club, Psychology Club, and Fijian Club Gym 4x per week + fitness classes (Zumba, SkillX) Played Futsal in Semester 1

Kahui Floor Representative of Tupuānuku

I am the floor representative of my floor in Tupuānuku. Tupuānuku is one of the halls of residence in the University of Canterbury. If anyone on my floor has any issues or ideas, I will come forward at meetings to talk about them. I am a voice for others on my floor.

Timeline