Torileigh Nepe

• Maintained cleanliness of facilities using appropriate cleaning supplies and equipment.
• Followed safety protocols to ensure a safe working environment for all staff.
• Organized cleaning supplies and equipment for efficient access and usage.
• Employed effective time management to complete daily cleaning routines promptly.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Cleaned windows, glass partitions and mirrors with cleaners and sponges.
• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
• Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

• Developed and implemented training programs for new customer service representatives.
• Coordinated communication between departments to enhance customer satisfaction.
• Managed scheduling and staffing to ensure optimal service coverage.
• Mentored staff on conflict resolution techniques to improve team performance.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
• Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
• Organized client contracts, records, and reports to strengthen traceability.

Communication

Support

On time

Reliable

• Operated machinery to ensure efficient production processes.
• Monitored equipment performance and reported issues promptly.
• Collaborated with team members to maintain safe work environments.
• Maintained production and quality documentation.

Checked bags , luggage , ID ect for festivals .

Communication skills

Respectful

On time

Understanding

• Assisted chefs in food preparation and cooking tasks.
• Maintained cleanliness and organization of kitchen workspaces.
• Operated kitchen equipment safely and effectively.
• Followed health and safety regulations diligently in the kitchen.
• Collaborated with team members to ensure efficient workflow.
• Cleaned dishes, pots, pans and utensils.
• Swept and mopped floors to maintain cleanliness in the kitchen area.
• Communicated effectively with co-workers regarding daily tasks assigned.
• Followed all health code guidelines when handling food items.
• Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
• Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
• Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.

• Provided exceptional customer service to enhance dining experiences.
• Collaborated with kitchen staff to ensure timely meal delivery.
• Assisted in training new team members on procedures and service standards.
• Maintained cleanliness and organization of dining area throughout shifts.
• Developed positive relationships with regular customers through friendly conversation.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Trained new employees to perform duties.