Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Currie

Tracey Currie

Kaitangata,OTA

Summary

I am a confident, inquisitive, innovative, determined, and caring individual who treats everyone with respect.

My strengths include critical thinking, complex problem solving, effective engagement with diverse groups, and proactively minimising barriers to support and success.

I excel at implementing and delivering plans, maintaining accurate and articulate documentation, public speaking, empowering and training staff, and conducting quality control.

I am experienced with team leadership, fostering a productive and cohesive work environment through clear communication and conflict resolution. I utilise strategic planning to guide teams toward achieving organisational goals and I have a track record of improving team performance and driving successful project completion.

Overview

17
17
years of professional experience

Work History

Team Leader Manager

Oranga Tamariki - Ministry For Children
07.2022 - Current
  • Ensure high-quality support services (catering, domestic, maintenance)
  • Offer timely, high-level advice and support to Manager and Management Team.
  • Share collective leadership responsibility, including financial and staff resource management.
  • Provide peer support to managers and contribute to the development and monitoring of the business plan.
  • Assess and monitor regional service delivery and practice improvements.
  • Ensure consistent operational practices in line with statutes and policies.
  • Manage service delivery within budget.
  • Build resilience and manage internal/external service delivery risks, escalating as needed.
  • Focus on quality assurance and support quality practices.
  • Ensure compliance with legislation, ethical, and industry standards.
  • Maintain efficient systems and processes, including HR, payroll, finance, and general administration.
  • Provide and analyse reports on performance and financials.
  • Identify and raise business risks with management.
  • Seek opportunities for operational improvement.
  • Comply with health and safety policies, reporting all incidents and risks.
  • Adhere to all legislative, regulatory, and organisational standards.
  • Demonstrate respect for the Treaty of Waitangi and integrate its principles into work.


Service Coordinator (Activity & Vocational Centre)

PACT
12.2008 - 01.2020
  • Prioritised service users in all decision-making.
  • Promoted and practiced tikanga Māori and te reo Māori daily.
  • Utilised computers for administrative tasks, including database management and word processing.
  • Managed payroll and maintained accurate records.
  • Organised and maintained filing systems (paper and electronic).
  • Coordinated events such as meetings, conferences, and ceremonies.
  • Prepared and reviewed documents, correspondence, and reports.
  • Ensured compliance with company policies and recommended updates.
  • Adapted to new office technologies and trained staff in their use.
  • ·Supervised and oriented staff, including training and mentoring new team members.
  • Maintained comprehensive client records and conducted client assessments.
  • Monitored client progress and provided education on health and community resources.
  • Supported clients in following and adjusting treatment plans.
  • Supervised staff providing client services and developed community programs.
  • Analysed and addressed staff training needs, delivering various training methods.
  • Managed budgets and planned trips for staff and service users.
  • Mentored students on placement and served as acting Manager when needed.

Education

Bachelor of Social Services - Mental Health

Otago Polytechnic
Dunedin

Certificate in Health And Wellbeing - Social And Community Services, Mental Health And Addictions Support

Careerforce

Certificate Community Support Services -

Careerforce

Certificate in Business Administration And Computing -

Practical Education Institute

Certificate in Mana Ora - Māori Business and Management

Te Wānanga O Aotearoa

Certificate in Tikanga Māori - Māori Customs, Beliefs, Protocols

Te Wānanga O Aotearoa

Certificate in Whai Rawa - Personal Financial Capability

Te Wānanga O Aotearoa

Certificate in Te Ara Reo Māori - Māori language

Te Wānanga O Aotearoa

Certificate in Mauri Ora - Overview of Life/being in A Māori Context

Te Wānanga O Aotearoa

Skills

  • Confident and Optimistic
  • Inquisitive and Innovative
  • Vibrant and Determined
  • Critical thinker
  • Complex problem solver
  • Proactive
  • Accurate and articulate
  • Confident public speaker
  • Skilled in empowering people
  • Skilled in ensuring quality control

Timeline

Team Leader Manager

Oranga Tamariki - Ministry For Children
07.2022 - Current

Service Coordinator (Activity & Vocational Centre)

PACT
12.2008 - 01.2020

Bachelor of Social Services - Mental Health

Otago Polytechnic

Certificate in Health And Wellbeing - Social And Community Services, Mental Health And Addictions Support

Careerforce

Certificate Community Support Services -

Careerforce

Certificate in Business Administration And Computing -

Practical Education Institute

Certificate in Mana Ora - Māori Business and Management

Te Wānanga O Aotearoa

Certificate in Tikanga Māori - Māori Customs, Beliefs, Protocols

Te Wānanga O Aotearoa

Certificate in Whai Rawa - Personal Financial Capability

Te Wānanga O Aotearoa

Certificate in Te Ara Reo Māori - Māori language

Te Wānanga O Aotearoa

Certificate in Mauri Ora - Overview of Life/being in A Māori Context

Te Wānanga O Aotearoa

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Tracey Currie