Tracey Fifita
Auckland,AUK
Summary
Dedicated Customer Service Specialist with expertise in prioritizing and multitasking within fast-paced environments. Recognized for creating welcoming atmospheres, demonstrating strong attention to detail, and delivering exceptional service through excellent communication skills. Proven ability to excel both independently and in collaborative settings.
Overview
3
3
years of professional experience
Work History
Supervisor
Eden park
Sandringham, Auckland
08.2021 - Current
- Planning and overseeing all aspects of events held at the stadium.
- Designed and launched training programs for new hires and existing staff.
- Led a team of over 20 employees, maintaining compliance with company policies and procedures.
- Enhanced customer satisfaction through timely assistance with service needs.
- I provided support by answering inquiries, resolving issues, and troubleshooting problems.
- Trained new employees on company policies and procedures.
Sales assistant
Lovisa
10.2023 - 02.2024
- Ensured a positive shopping experience through excellent customer service.
- Assisted in managing inventory, processing transactions, and working with team members to reach sales goals.
- Cultivated strong relationships with customers.
Volunteer
Spotlight Manukau
Manukau, Auckland
03.2022
- Collaborated effectively with team members to achieve task success.
Education
Aorere College
Papatoetoe, NZ11-2022
New Zealand certificate of study and employment pathways level 3 -
NZMA
Mount Wellington, NZ07-2024
NZIS
Sylvia Park, NZ07-2024
Skills
- Good communication skills
- Teamwork and collaboration
- Time management
- Pays strong attention to detail
- Adaptability
- Dynamic Interpersonal Skills
- Physically fit
Hobbies and Interests
- Sports or Physical activities
- Reading and personal development
- Music
- Social events
- Outdoor activities
References
Corrine Sosefo, S.corrine@gmail.com
Timeline
Sales assistant
Lovisa
10.2023 - 02.2024
Volunteer
Spotlight Manukau
03.2022
Supervisor
Eden park
08.2021 - Current
Aorere College
New Zealand certificate of study and employment pathways level 3 -
NZMA
NZIS
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