Greeted customers with a warm and friendly demeanour, ensuring their comfort and satisfaction throughout their visit. Acted as a knowledgeable point of contact for menu inquiries and specials.
Maintained a tidy and attractive cafe environment by clearing and resetting tables, restocking supplies, and adhering to hygiene and sanitation standards.
Collaborated effectively with kitchen staff to coordinate orders and ensure a smooth flow of service.
Managed cash, credit card transactions, and electronic payments accurately, providing correct change and ensuring the security of all financial transactions.
Reference Angela Bendall, Ph: 0223554269
Dental Assistant /Receptionist
Champion Dental Practice
01.2015 - 02.2021
Assisted during oral surgery procedures such as extractions, implant placements, and periodontal surgeries & orthodontic procedures following aseptic techniques and infection control procedures.
Assisted in preparing treatment rooms and sterilizing equipment, ensuring a safe and hygienic environment for patient care.
Educated patients on proper oral hygiene practices, post-treatment care, and answered their questions or concerns with clarity and empathy.
Processed insurance claims, handled billing inquiries, and explained treatment costs to patients, facilitating transparent financial transactions.
Welcomed patients warmly, handled phone inquiries, and managed patient check-ins and check-outs, providing exceptional front desk support.
Reference Ian Ongley -"BDS", Ph: 021495265
Education
Wellington Girls College
Wellington, NZ
Certification
License Controller Qualification
4646 Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises.
16705 Demonstrate knowledge of Host Responsibility Requirements as a duty manager of licensed premises.