Tracey Old
Rotorua,BOP
Summary
Compassionate Recovery Coach specializing in person-centered care and communication. Enhances client independence through tailored recovery plans and group facilitation. Collaborates with healthcare teams to improve patient experiences and outcomes. Committed to creating a supportive environment for clients and colleagues. Compassionate health care professional skilled in patient care and health monitoring. Proven ability to communicate effectively with families and healthcare teams, ensuring seamless coordination of care and support for clients.
Overview
2026
2026
years of professional experience
Work History
Recovery Coach
BRAEMORE LODGE
Rotorua
04.2025 - 10.2025
- Supported clients in developing personalized recovery plans and goals.
- Assisted clients with home cleaning to create safe, supportive environments.
- Accompanied clients on shopping trips to ensure access to essential needs.
- Taking clients to the bank.
- Accompanied clients to scheduled doctors' appointments to ensure they received necessary medical care.
- Medications, delivery of.
- Executed daily tasks to maintain program operations effectively.
Senior Health Care Assistant
Moana House Retirement and hospital
Whangamata , Thames valley
01.2022 - 09.2024
- Monitored vital signs and reported changes to the medical team promptly.
- Maintained accurate records of patient care, condition, progress, and concerns in electronic medical records system.
- Observed and monitored residents' health status during shifts.
- Communicated with families.
- Trained colleagues.
- Worked under a registered nurse.
- Personal cares.
- Person-Centered Care
- Palliative Care.
Health Care Assistant
Care village
Ngongotaha , Rotorua
04.2021 - 01.2022
- Assisted residents with daily living activities and personal care needs.
- Monitored health status and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Conducted regular staff training sessions on dementia care techniques such as de-escalation strategies.
- Facilitated communication between healthcare team members regarding patient conditions and treatment plans.
Cleaner Part-time (while cleaning)
Infacore Ltd
Rotorua, Rotorua
01.2021 - 07.2021
- Administered medications and provided personal care to ensure client comfort during end-of-life stages.
- Cleaned and sanitized various areas to maintain hygiene standards.
- Operated cleaning equipment and tools efficiently for daily tasks.
- Organized cleaning supplies and maintained inventory for smooth operations.
Cleaner
Busy Bee Cleaning Ltd
Rotorua, Rotorua
2018 - 2020
- One-off cleans
- Domestic chemical handling, followed health and safety protocols
- Followed instructions
Nurseing/Palliative Care Nurse
Family Memeber
Whangamata, Whangamata
2012 - 2013
- End of life cares
- Medications
- Person centred care
- Hospital appointments.
- Cleaning of the house
- Shopping
- Collaborated with physicians to develop treatment plans that met the needs of the patient while respecting their wishes.
Cleaner (Casual)
Private
Rotorua, Rotorua
2020 - 2022
- Domestic cleaning
- Preparing houses for sale
- Followed Health ad Safety protocols, wore PPE
- Maintained cleanliness in residential spaces through regular dusting and vacuuming.
- Disposed of waste and recyclables according to local regulations and guidelines.
- Utilized cleaning tools and products effectively for various surfaces and materials.
Education
Essential First Aid Course Real CPR
Whangamata, NZ04-2026
Hospice
Palliative Care For Caregivers
Hamilton, NZ 10.2024 - 10.2024
Level 4 Health And Well-being - Advanced Support
Toi Ohomai Institute of Technology
null, NZ 02.2022 - 08.2022
Level 3 Health And Wellbeing
Toi Ohomai Institute of Technology
null, NZ01-2021
Full Drivers License
Whangamata01-1985
Skills
- Person centered care
- Team player
- Time management
- Reliable
- Listening skills
- Patient care
- Health monitoring
- Team collaboration
- Effective communication
- Personal support
- Medical documentation
- Training others
- End-of-life care
- Empathy development
References
References available upon request.
Timeline
Recovery Coach
BRAEMORE LODGE
04.2025 - 10.2025
Hospice
Palliative Care For Caregivers
10.2024 - 10.2024
Level 4 Health And Well-being - Advanced Support
Toi Ohomai Institute of Technology
02.2022 - 08.2022
Senior Health Care Assistant
Moana House Retirement and hospital
01.2022 - 09.2024
Health Care Assistant
Care village
04.2021 - 01.2022
Cleaner Part-time (while cleaning)
Infacore Ltd
01.2021 - 07.2021
Cleaner
Busy Bee Cleaning Ltd
2018 - 2020
Nurseing/Palliative Care Nurse
Family Memeber
2012 - 2013
Cleaner (Casual)
Private
2020 - 2022
Essential First Aid Course Real CPR
Level 3 Health And Wellbeing
Toi Ohomai Institute of Technology
Full Drivers License