Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tracey Smales

52 McLennan Road, RD 2,Hikurangi

Summary

I am a mum of three children – 17, 15 and 13 years of age. My oldest is about to complete her last year at Whangarei Girls High School. Im currently working one day a week at Whitecross Physiotherapy in reception, administration and accounts. Im honest and hard-working and love my job but looking for a change now my kids are getting older and don’t need me so much anymore. I have excellent work ethic and readiness to get the job done. I really enjoy the components of an administration and accounts role and am ready to take on a new challenge in my life.

Overview

26
26
years of professional experience

Work History

Receptionist, Accounts, Administration

Whitecross Physiotherapy
01.2015 - Current
  • My role consists of meeting and greeting clients, booking appointments, taking payments, answering phones and email enquiries, reconciliation of accounts, ordering of stock and office supplies, wages

Receptionist, Accounts, Administration

Guyco Timber
Hikurangi
01.2012 - 01.2015
  • My role consisted of meeting and greeting clients, processing documentation from and for deliveries – incoming and outgoing. Liasing with transport companies, taking payments, answering phones and email enquiries, ordering of stock

Relieving receptionist

Primecare Physiotherapy
01.2009 - 01.2015
  • This role consisted of meeting and greeting clients, booking appointments, taking payments, answering phones and email enquiries, reconciliation of accounts, implementation of computer systems, providing reporting to management, ordering of stock and office supplies, banking

Treasurer, voluntary role

Whangarei Parents Centre
01.2009 - 01.2016
  • Company Overview: non-profit organisation
  • During this time I leant MYOB, prepared monthly reports to meetings, Profit and Loss, Budgets, accounts payable and receivable, prepared end of year accounts, gst returns, debtors and creditors and transferred them over to new accounting software Xero.
  • Non-profit organisation

Travel Agent

Stephen Gillingham House of Travel
01.2000 - 01.2008
  • During this time I was front line sales as a travel agent. This consisted of face to face consultations with clients transacting holidays and building relationships, booking of airfares, hotels and all other travel arrangements. Over this time I sold over $1 million in sales each year. My last two years there was as a corporate travel manager, transacting travel for corporate and business travellers only. Complete accuracy, 100% attention to detail and speed was needed for this role and we were successful in securing key accounts such as NZ Oil Refinery, Northpower and Northland District Health Board. There was a high level of reporting required for these companies also.

Education

Diploma in Tourism And Travel -

Sir George Seymour College of Tourism And Travel
Christchurch
10-1995

Skills

  • Excellent verbal and communication skills
  • Accuracy and attention to detail
  • Strong customer service
  • Ability to work independently or with others
  • Enjoy working with facts and figures
  • Experienced in preparation and analysing of reports
  • Responsible for handling money, bankings, and accurate account management
  • Experience with the KAMAR system (from a parent perspective)

Affiliations

Exercise

Beaching

Waterskiing

Secretary of the Hikurangi Rugby Club

Manager of the Hikurangi U15 Rugby Team

Manager of the Te Kamo Intermediate Basketball Team

References

  • Jenny Bosch - Site Manager at Guyco Timber - 027 314 2827
  • Helen Doar - Owner of Primecare Physiotherapy - 021 435 440
  • Stephen Gillingham, Managing Director at House of Travel Whangarei, 021 737 579

Timeline

Receptionist, Accounts, Administration

Whitecross Physiotherapy
01.2015 - Current

Receptionist, Accounts, Administration

Guyco Timber
01.2012 - 01.2015

Relieving receptionist

Primecare Physiotherapy
01.2009 - 01.2015

Treasurer, voluntary role

Whangarei Parents Centre
01.2009 - 01.2016

Travel Agent

Stephen Gillingham House of Travel
01.2000 - 01.2008

Diploma in Tourism And Travel -

Sir George Seymour College of Tourism And Travel

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Tracey Smales