Tracey Smith
Cambridge,WKO
Summary
I am a confident and capable individual who performs proficiently in all aspects of my job. I have strong attention to detail and have been commended by colleagues as efficient, professional and meticulous. I take great pride in my work and this is reflected in my loyalty and commitment to previous employers I have worked for. I am seeking a role that will enable my full range of skills to be well utilised while stretching me to additional new challenges
Overview
20
20
years of professional experience
Work History
Administrator
Fire Security Services
Lower Hutt
08.2021 - 06.2025
- Booking of Annual Surveys for Compliance Technicians
- Booking of jobs for Service Technicians
- Processing Office Reviews and sending out Customer to Fix Reports
- Manage induction processes for new Technicians and maintaining records
- Fleet Management
- Manage several Client portals, updating relevant information when required
- Booking of Training Courses and maintaining records
- Attend monthly Division Toolbox meetings and take minutes and upload to Vault, follow up with action points
- H&S co-ordination, attending Committee meetings and take minutes and upload to Vault, follow up with action points
- Arrange catering and refreshments for Branch Functions
- Event Organisation for Branch Functions
- Travel and accommodation bookings
- Assist Division Managers with Administration duties
- Ordering of Stationery, and other office supplies
Branch Supervisor
CoveKinloch Compliance
Lower Hutt
03.2021 - 08.2021
- Supervision of 3 Compliance technicians
- Arranging technician’s workload
- Management of Key Account Portfolios
- Processing of invoices and credit notes in SNS and Xero
- Processing of Compliance Documentation, ie 12A’s and BWOF
- Typing of Quotes, Surveys and correspondence
- Fleet administration
- General Administration duties
Senior Administrator
CoveKinloch Consultants / Compliance
Lower Hutt
07.2020 - 03.2021
- Liaison with clients
- Processing of invoices and credit notes in SNS and Xero
- Processing of Compliance Documentation, ie 12A’s and BWOF
- Typing of Quotes, Surveys and correspondence
- Booking jobs, maintain paperwork and quoting for MOE Emergency Callouts as per MOE Emergency contract
- General Administration duties
- Fleet administration
Key Accounts Senior Administrator
Wormald
Lower Hutt
05.2012 - 08.2020
- Management of Key Account Portfolio’s consisting of Department of Corrections (Nationwide), Spotless Goodman Fielder (Nationwide), 3DHB (Capital & Coast DHB, Hutt Valley DHB and Wairarapa DHB), NZ Police (Nationwide)
- Attending client meetings and minute taking
- Processing of consolidated invoicing
- Report Management
- Processing of Compliance Documentation, ie 12A’s and BWOF and Prison clearances
- General administration duties
Senior Administrator
Wormald
Lower Hutt
10.2009 - 05.2012
- Opening of new service/minor works jobs
- Liaison with clients and key accounts
- Processing of invoices and credit notes in to Pronto
- Processing of Compliance Documentation, ie 12A’s and BWOF
- Typing of Quotes, Surveys and correspondence
- General administration duties
PA to CIO/Group Administrator
Hutt City Council
Lower Hutt
03.2005 - 10.2009
- Assisting CIO with budget management ($3M)
- Writing of manual purchase orders
- Processing of invoices (approx 80 per month)
- Financial year end accruals
- Diary management
- Organising meetings and minute taking
- Arranging catering and refreshments
- Minute taking
- Typing of minutes, reports, correspondence & performance reviews
- Administration of company Cell phones (approximately 185 phones & PDA’s)
- Administration of bookable loan pool resources
- Travel and accommodation Bookings
- Event management
- Project administration
- Administration support for eight Managers and 40 staff
Education
High School Diploma -
Parkway College
Lower Hutt, NZSkills
- Customer Service
- Fleet management
- Compliance documentation
- Invoice processing
- Event coordination
- Record management
- Customer relationship management
- Office administration
- Project support
- Team supervision
- Meeting organization
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Process improvement
- Performance improvement
- New hire onboarding
- Customer service
- Recordkeeping and file management
- Expense monitoring
- Project coordination
- Calendar management
- Business administration
- Travel arrangements
- Client communication
- Events coordination
- Time Management
- Organisational Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Powerpoint
- Microsoft Publisher
- Microsoft Access
- Baan Manufacturing System
- Project Office Solution
- Pronto
- Etxt
- SNS Management
- Uptick
- Teamwork
- Initiative
- Drive
- Continuous Improvement
- Hard Working
- Honesty
- Loyalty
- Commitment to Achievement
- Multi-line phone systems
- Expense reporting
- Travel coordination
- Verbal and written communication
- Supplies ordering
- Email management
References
On request
Employment Snapshot
- Fire Security Services, Lower Hutt, Administrator, 08/01/21, 06/01/25
- CoveKinloch Compliance, Lower Hutt, Branch Supervisor, 03/01/21, 08/01/21
- CoveKinloch Compliance, Lower Hutt, Senior Administrator, 07/01/20, 03/01/21
- Wormald, Petone, Key Accounts Senior Administrator, 05/01/12, 07/01/20
- Wormald, Petone, Senior Administrator, 10/01/09, 05/01/12
- Hutt City Council, Lower Hutt, PA to CIO/Administrator, 03/01/05, 10/01/09
Timeline
Administrator
Fire Security Services
08.2021 - 06.2025
Branch Supervisor
CoveKinloch Compliance
03.2021 - 08.2021
Senior Administrator
CoveKinloch Consultants / Compliance
07.2020 - 03.2021
Key Accounts Senior Administrator
Wormald
05.2012 - 08.2020
Senior Administrator
Wormald
10.2009 - 05.2012
PA to CIO/Group Administrator
Hutt City Council
03.2005 - 10.2009
High School Diploma -
Parkway College
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