Summary
Overview
Work History
Skills
Work Related Qaulifications
Timeline
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Tracy Davenport

Summary

Seasoned Store Manager specializing in management of retail locations. Professional skilled at training employees on exceptional customer service etiquette and sales techniques. Proficient in overseeing all facets of customer-facing and back-end operations.


Punctual, reliable and dedicated.

Overview

22
22
years of professional experience

Work History

Store Manager

Mitre 10
02.2002 - 03.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Health & Safety
  • Training and mentoring
  • Store Opening and Closing
  • Retail Inventory Management
  • POS Systems
  • Recruiting and Hiring
  • Policies and Procedures
  • Staff Management
  • Customer Relations

Work Related Qaulifications

  • Health & Safety
  • First Aid
  • Hazardous substances

Timeline

Store Manager

Mitre 10
02.2002 - 03.2024

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Tracy Davenport