Tracy Edmonds

Reception and clerical duties and tasks for clinic administration with day to day running of the clinic.

Supported clinic administration tasks such as scheduling appointments, updating patient records, and coordinating referrals to specialists when necessary.

Patient invoicing through xero.

Dealing with ACC, Ministry of Health, Primary Options/POAC and The Cause Collective reconciling with schedule breakdowns /remittance.

Rosters.

Set up of the clinic as it was a new business.

Staff account set ups.

Stock orders.

Patient contact and responding to patient queries and requests.

General reception duties, scanning, emailing etc

General reception duties, answering phones, emails and booking appointments, scanning/allocating ect.

Reconciling bank statements to pay off patient and supplier accounts.

Chasing patient and company debtors.

Processing invoices and remittances.

Dealing with ACC, Ministry of Health, Primary Options/POAC and Procare claiming and remittances.

Raising purchase order numbers through Approval Plus.

Patient recalls, general nurse administrator duties.

Patient enquires and non clinical queries.

Stock orders of medical supplies.

Offering general support to the clinical team.

Meet and greet patients professionally and provided friendly, knowledgeable assistance.

Confirmed appointments, communicated with patients, and updated patient information.

Answered phones promptly and directed incoming calls to correct staff.

Kept reception area clean and tidy to give patients a positive first impression.

Used Medtech 32 for daily tasks.

General reception duties including filing and emailing etc.

March 2012- May2013 EarlyChidcare Assistant -Little Wonders

May 2010 - March 2012 Clinic Assistant - Apollo Medical

August 2009 - May 2010 Caregiver - Fairview Care

May 2009 - Aug2009 - Sales - MPD Group

April 2009 - August 2009 - Caregiver - Patrick Ferry House

August 2008 - April 2009 Caregiver - North Haven Hospital

July 2008 - December 2008 Front Desk - Video Ezy

October 2007 - May 2008 Royal NZ Navy - Medic

December 2006 - Sept 2007 Caregiver - North Haven Hospital

May 2004 - Dec 2006 Front of House - Great Food Company