TRACY HO
WELLINGTON,MIRAMAR
Summary
I'm an International student come from Vietnam. I have been living and studying in Wellington, New Zealand for 3,5 years. I graduated high-school at Wellington Girls' College in 2021 and I'm currently 2nd-year student in Massey University, degree Bachelor of Design with Honours, major Visual Communication Design. I would love to have an internship experience for 2 reasons. Firstly, like many other peers, I want to be able to work in a creative and professional environment so that I can learn many things and hone my skills. power. Second, I can't guarantee that I'm the best of everyone, but I can guarantee that I will always do my best and give my best to my work and to the team.
Overview
2
2
years of professional experience
Work History
Grocery Assistant
New World Miramar
02.2023 - Current
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed trash, swept, and mopped floors for professional appearance.
- Checked aisles for spills to complete quick clean-up.
- Retrieved items for customers and verified prices.
Checkout Operator
New World Miramar
03.2021 - 11.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Taught associates to operate cash registers and back up team members during busy periods.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Design With Honours - Visual Communications Design
Massey University
Wellington, NZ11.2025
Skills
- Skills in using Illustrator, Photoshop and InDesign Not very very good in Photoshop but I'm all in to learn
- Acceptable level of using Microsoft software: Word, Excel, PowerPoint
- Have experience in using a few teamwork platform: Miro, Figma, Trello
- Have experience in using Figma for design purpose
- Skills in customer service
- Teamwork skills as I have almost 2 years experience working with checkout team and we always support each other to ensure customers having the best experience in our shop
Timeline
Grocery Assistant
New World Miramar
02.2023 - Current
Checkout Operator
New World Miramar
03.2021 - 11.2022
Bachelor of Design With Honours - Visual Communications Design
Massey University
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