Summary
Overview
Work History
Education
Skills
Details
Timeline
Generic
Tracy Le

Tracy Le

Summary

As a solo parent I want to change my career to suit with my baby boy's time at his school. I had been working as nail technician over 5 years at nail beauty salons. I have gained a good understanding of the qualities, skills and processes business needs to be successful. Working with people is my passion and I always do with high responsibility and love.

Overview

10
10
years of professional experience

Work History

Nail Technician - Manager

Five Star Nails
08.2020 - Current
  • Provided training and mentoring to new staff to maximize performance
  • Consulted with clients about available services and products
  • Maintained appointment calendar covering all customer visits, employee schedules and special events.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
  • Operated cash register for cash, check, and credit card transactions
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Nail Technician

Five Star Nails
08.2018 - 09.2020
  • Provided training and mentoring to new staff to maximize performance
  • Consulted with clients about available services and products
  • Managed business operations and administered budget
  • Maintained appointment calendar covering all customer visits, employee schedules and special events
  • Prepared nail beds and cuticles, shaped nails and applied polish
  • Responded to customer requests and concerns in a timely manner
  • Called clients to confirm upcoming appointments
  • Restocked linen and laundry in all areas of the spa
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.

Payroll Accountant

California Fitness & Yoga
01.2014 - 12.2015


  • Collected and reported monthly expense variances and explanations.
  • Produced documentation and reports regarding payroll activities.
    • Performed calculations in payroll categories such as overtime, vacation and sick
    hours by using Microsoft Office Excel.
    • Analyzed monthly balance sheet accounts for corporate reporting.
    • Reconciled accounts such as retirement, tax contributions and health care benefits.
    • Uploaded time records into software and made necessary adjustments.

Education

FIRST AID (NZ) LTD -

WORKPLACE FIRST AID

NEW ZEALAND DIPLOMA IN EARLY CHILDHOOD EDUCATION AND CARE (LEVEL 5) -

NEW ZEALAND MANAGEMENT ACADEMIES
11.2020

Diploma in Business - Level 7 -

EDENZ Colleges
03.2018

Bachelor of Economic And Management -

University Toulouse 1 Capitole - Viet Nam
11.2014

Skills

  • Customer Service - Skilled in the principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Lifelong Learner - A highly motivated, enthusiastic learner who has a keen desire to continually update knowledge and improve skills
  • Committed - Able to begin a task and work through each task until completion This includes working with a team in a complementary manner in order to accomplish tasks and targets
  • Language Skills - Fluent in English, Vietnamese

Details

Auckland, Auckland, 02041045686, ivyle0393@gmail.com

Timeline

Nail Technician - Manager

Five Star Nails
08.2020 - Current

Nail Technician

Five Star Nails
08.2018 - 09.2020

Payroll Accountant

California Fitness & Yoga
01.2014 - 12.2015

FIRST AID (NZ) LTD -

WORKPLACE FIRST AID

NEW ZEALAND DIPLOMA IN EARLY CHILDHOOD EDUCATION AND CARE (LEVEL 5) -

NEW ZEALAND MANAGEMENT ACADEMIES

Diploma in Business - Level 7 -

EDENZ Colleges

Bachelor of Economic And Management -

University Toulouse 1 Capitole - Viet Nam

Similar Profiles

CREATE PROFILE
Tracy Le