Tracy Li
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Assistant
Oceanic Brand Management Limited (Mikihouse)
Auckland, AUK
06.2021 - 06.2023
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Evaluated suppliers to maintain cost controls and improve operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
Sales
Ora International Trading Ltd
Auckland, AUK
09.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Customer Manager
China Construction Bank
China
07.2011 - 06.2018
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Education
Bachelor of Arts - Finance
Zhuhai College Of Jilin University
China06.2011
Skills
- Daily Store Activities
- Customer Response
- Product and Service Sales
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Assistant
Oceanic Brand Management Limited (Mikihouse)
06.2021 - 06.2023
Sales
Ora International Trading Ltd
09.2019 - 01.2020
Customer Manager
China Construction Bank
07.2011 - 06.2018
Bachelor of Arts - Finance
Zhuhai College Of Jilin University