Tracy Li
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Assistant
Oceanic Brand Management Limited (Mikihouse)
06.2021 - 06.2023
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Evaluated suppliers to maintain cost controls and improve operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
Sales
Ora International Trading Ltd
09.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Customer Manager
China Construction Bank
07.2011 - 06.2018
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Education
Bachelor of Arts - Finance
Zhuhai College Of Jilin University
China06.2011
Skills
- Daily Store Activities
- Customer Response
- Product and Service Sales
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Assistant
Oceanic Brand Management Limited (Mikihouse)
06.2021 - 06.2023
Sales
Ora International Trading Ltd
09.2019 - 01.2020
Customer Manager
China Construction Bank
07.2011 - 06.2018
Bachelor of Arts - Finance
Zhuhai College Of Jilin University
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