Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Lyall

Tasman

Summary

Dynamic sales consultant with a proven track record at Stacey Clothing, excelling in customer relationship management and social media marketing. Recognized for boosting customer satisfaction through personalized consultations and fostering loyalty. Adept at time management, I consistently exceed sales targets while cultivating a positive team environment.

Overview

29
29
years of professional experience

Work History

Sales Consultant

Stacey Clothing
10.2021 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Responded to telephone and in-person requests for information.
  • Social media marketing through Instagram.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Retail Business Owner

Baby Eden
10.2018 - 02.2022
  • Developed and implemented operational strategies to enhance customer service and store efficiency.
  • Managed inventory control processes, ensuring optimal stock levels and timely replenishment.
  • Analyzed market trends to inform product selection and promotional strategies.
  • Oversaw daily business operations, ensuring compliance with safety regulations and company policies.
  • Utilized point-of-sale systems to track sales data and generate reports for strategic decision-making.
  • Launched an e-commerce platform to reach new customers and increase overall revenue.
  • Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.
  • Managed inventory efficiently, ensuring optimal stock levels and minimizing waste.
  • Collaborated with local community organizations to host events, increasing brand visibility within the target market area.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Stay At Home Parent

My Children
11.2011 - 10.2018
  • Managing household logistics.
  • Managing household budgets and expenses.
  • Empathy and patience.
  • Balancing various roles and responsibilities.
  • Advocating for children's needs (school, healthcare, etc)
  • Maintaining stability under stress.

Factory Manager

Talley's Deep Sea Division
07.1996 - 11.2011
  • Developed and maintained a safe working environment by enforcing strict safety policies and procedures.
  • Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
  • Trained and developed staff members, enhancing overall workforce competency and productivity levels.
  • Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
  • Boosted employee morale by fostering a positive work culture, promoting open communication, and recognizing outstanding performance.
  • Implemented quality assurance measures that resulted in consistently meeting or exceeding customer expectations.
  • Reduced machine downtime through regular preventive maintenance and timely repairs.
  • Evaluated employee performance and provided feedback and training as needed.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Education

Framework For Autism In New Zealand

Austism New Zealand
Nelson
06-2025

Neurodiversity

Learning Cloud
Online
01-2025

Buller High School
Westport, NZ
01-1995

Skills

  • Time management
  • Customer relationship management
  • Customer retention
  • Sales consultation
  • Instagram marketing
  • Social media marketing

Timeline

Sales Consultant

Stacey Clothing
10.2021 - Current

Retail Business Owner

Baby Eden
10.2018 - 02.2022

Stay At Home Parent

My Children
11.2011 - 10.2018

Factory Manager

Talley's Deep Sea Division
07.1996 - 11.2011

Framework For Autism In New Zealand

Austism New Zealand

Neurodiversity

Learning Cloud

Buller High School

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Tracy Lyall