TRACY PITMAN
Papakura,AUK
Summary
Justice sector professional with 13 years of experience in public service, specialising in statutory case management and parole assessment. Expertise in coordinating release planning and ensuring compliance, with a commitment to rehabilitation and community safety. Proven ability to build effective relationships and communicate clearly in high-risk environments.
Overview
13
13
years of professional experience
Work History
Case Manager
Ara Poutama Aotearoa
03.2019 - Current
- Prepare comprehensive Parole Assessment Reports for the New Zealand Parole Board, gathering and analysing information from New Zealand Police, Community Corrections, High Risk Teams, Oranga Tamariki, Community Mental Health, Forensic Mental Health Services, psychologists, custodial staff, programme facilitators, whānau and specialist services.
- Attend New Zealand Parole Board hearings to present professional assessments and respond to Board questions regarding risk, rehabilitation, release planning and proposed special conditions.
- Provide evidence-based recommendations that support statutory decision-making while balancing rehabilitation, victim safety and community protection.
- Lead feasibility meetings with Community Corrections and collaborate with High Risk Teams to develop safe, practical and sustainable release plans.
- Incorporated Victim Notification Register requirements, protection orders, and victim-related considerations into parole planning.
- Represent Ara Poutama Aotearoa at multi-agency Safety Assessment Meetings (SAMs), working alongside New Zealand Police, Oranga Tamariki, Community Mental Health, Forensic Mental Health Services and other agencies to coordinate risk management and public safety.
- Managed specialist statutory case portfolios for life-sentenced prisoners, preventive detention, Extended Supervision Orders, and individuals in Transnational Organised Crime (TNOC) and Persons of Extreme Risk Directorate (PERD) portfolios, ensuring compliance with statutory requirements.
- Built collaborative relationships across justice, health, and social sectors, facilitating coordinated statutory decision-making for improved case outcomes.
- Mentored Case Managers and conducted quality assurance of Parole Assessment Reports, ensuring consistency and high standards in statutory reporting.
Case Manager
Ministry of Social Development
06.2013 - 02.2019
- Managed complex caseload for individuals facing financial hardship, housing instability, and social challenges, ensuring tailored support and resource access.
- Applied legislation, policy, and professional judgement to deliver fair, consistent, client-centred outcomes, enhancing service effectiveness.
- Collaborated with government agencies, community organisations, and service providers to coordinate comprehensive support, improving client outcomes.
- Built trusted relationships while supporting clients through challenging and often stressful circumstances.
- Maintained accurate documentation and managed competing priorities in a high-volume environment.
Skills
- Criminal Justice System Expertise
- Statutory Compliance
- Statutory reporting
- Risk assessment
- Community safety
- Agency collaboration
- Stakeholder Engagement
- Mentoring quality assurance
- Professional Communication
- Cultural Competence
- Statutory Compliance
Professional Development
- Integrated Safety Response (Family Harm)
- Working with High-Risk Offenders
- Working with Transnational Organised Crime Prisoners
- Unpacking Sexual Offending
- Building Protective Factors for People Who Sexually Offend
- Fetal Alcohol Spectrum Disorder Workshop
- Addiction 101
- Neurodiversity
- Collaborative Practice
- Managing Manipulation and Deception
- Child Protection Register
- Tactical Exit Training
- Hostage and Suicide Training
- Rainbow Diversity & Unconscious Bias
- Manaaki Practice Tool
- Safer Prisons Workshop
- Understanding & Responding to Sexual Harassment
Professional Highlights
- More than 13 years' experience across the New Zealand public service.
- Over seven years' specialist statutory case management experience within Ara Poutama Aotearoa.
- Selected to manage Transnational Organised Crime (TNOC) and Persons of Extreme Risk Directorate (PERD) portfolios.
- Prepare Parole Assessment Reports for the New Zealand Parole Board and present professional assessments at parole hearings.
- Lead feasibility meetings with Community Corrections and collaborate with High Risk Teams on complex release planning.
- Represent Ara Poutama Aotearoa at multi-agency Safety Assessment Meetings (SAMs).
- Mentor Case Managers and undertake quality assurance of Parole Assessment Reports.
- Recognised by High Risk Teams for professionalism, collaboration and the quality of my work.
- Acted as Principal Case Manager and completed a six-month secondment as Learning and Delivery Manager.
Timeline
Case Manager
Ara Poutama Aotearoa
03.2019 - Current
Case Manager
Ministry of Social Development
06.2013 - 02.2019