Tram Nguyen

Mobilise your dream team with Expert360. Expert360 is Australia & New Zealand's #1 Skilled Talent Network, where you can engage carefully hand-picked talent that plugs seamlessly into your team, goals, mission and culture, helping you strategically scale your team.

Organisations work with us in three ways:

1. Marketplace: Rapidly hire from our network of 42,000+ Experts, and get a shortlist in under 48 hours. Our track record is exceptional, with a 98% success rate.

2. Engage: Your partner for delivery, governance, & uplift. We help de-risk, govern, build, uplift, scale and manage your delivery organisations, programmes and projects, powered by our Experts, unique IP, and tooling.

3. Contingent Workforce: Reduce costs, improve resourcing speed, and gain workforce visibility with our bespoke contingent workforce solution.

• Researched and identified potential candidates for open positions.
• Developed and maintained relationships with hiring managers to understand their talent needs.
• Posted job openings on various job boards, social media sites, and other resources.
• Conducted initial phone screens of potential candidates.
• Assisted in the development of recruiting strategies to attract qualified applicants.
• Coordinated interviews between hiring managers and prospective employees.
• Negotiated employment offers with selected candidates.
• Maintained applicant tracking system records and updated candidate information as needed.
• Attended career fairs, networking events, and other recruiting activities to source potential leads.
• Reviewed resumes, applications, and other documents submitted by applicants.

• Building relationships with candidates, advising candidates throughout the recruitment process.
• Providing administration and document management support, loading adverts, putting together candidate profiles – managing and updating candidate CRM.
• Using specialized recruitment tools to uncover passive candidates and talking to our active candidates about assignments and roles.
• Helping to manage candidates while they are out on assignment, and those we are working with to find a role.
• Facilitating interviews, meetings, testing, and completing reference checks.

• Boosting morale of staff.
• Managing employee relations e.g., resolving a conflict between staff member.
• Recruiting, interviewing, and hiring talented people.
• Connecting with customers daily to understand needs, provide assistance and optimize operations.
• Creating an excellent working environment and customer experience.
• Training and coaching new sales associates.

• Taking care of VIP/Group bookings.
• Generating revenue by up-selling guest's room selection.
• Handling guest complaints.