Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Travis Falkenberg

Travis Falkenberg

Hastings,HKB

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

6
6
years of professional experience

Work History

Software Developer

ABC Software
06.2020 - Current
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Contributed to successful product launches by collaborating closely with project managers, designers, testers, and other stakeholders throughout the development process.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Created robust backend services using RESTful API designs that facilitated seamless data exchange between front-end clients and back-end systems.

Customer Services

Mitre 10
06.2018 - 06.2020
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.

Education

Bachelor of Computing Systems - IT

Eastern Institute of Technology
Napier, NZ
06.2021

Skills

  • SQL Server
  • C# NET and Core
  • Entity Framework
  • Microsoft DevOps for version and release management
  • JIRA
  • Angular
  • SaaS Applications
  • Docker
  • Problem-Solving
  • Code debugging
  • Git proficiency
  • Team work

Accomplishments

  • Winner of GovHack's People's Choice award in 2019
  • EIT's Deans Special Awards Certificate in 2019
  • 2 x Winner of GovHack 2020
  • 2 x Challenge Honourable Mention 2020
  • Challenge Runner Up 2020
  • EIT's Deans Special Awards Certificate 2020

Timeline

Software Developer

ABC Software
06.2020 - Current

Customer Services

Mitre 10
06.2018 - 06.2020

Bachelor of Computing Systems - IT

Eastern Institute of Technology

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Travis Falkenberg