Travis Falkenberg
Hastings,HKB
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Software Developer
ABC Software
06.2020 - Current
- Improved software efficiency by troubleshooting and resolving coding issues.
- Contributed to successful product launches by collaborating closely with project managers, designers, testers, and other stakeholders throughout the development process.
- Discussed issues with team members to provide resolution and apply best practices.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Created robust backend services using RESTful API designs that facilitated seamless data exchange between front-end clients and back-end systems.
Customer Services
Mitre 10
06.2018 - 06.2020
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
Bachelor of Computing Systems - IT
Eastern Institute of Technology
Napier, NZ06.2021
Skills
- SQL Server
- C# NET and Core
- Entity Framework
- Microsoft DevOps for version and release management
- JIRA
- Angular
- SaaS Applications
- Docker
- Problem-Solving
- Code debugging
- Git proficiency
- Team work
Accomplishments
- Winner of GovHack's People's Choice award in 2019
- EIT's Deans Special Awards Certificate in 2019
- 2 x Winner of GovHack 2020
- 2 x Challenge Honourable Mention 2020
- Challenge Runner Up 2020
- EIT's Deans Special Awards Certificate 2020
Timeline
Software Developer
ABC Software
06.2020 - Current
Customer Services
Mitre 10
06.2018 - 06.2020
Bachelor of Computing Systems - IT
Eastern Institute of Technology
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