Summary

Overview

Work History

Education

Skills

Referees:

Timeline

Trelise Cook

New Plymouth,TKI

Summary

Customer-savvy, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

1

1

year of professional experience

Work History

Front of House Employee

La Nuova Drycleaners

2022.08 - Current

Established welcoming atmosphere by greeting each customer warmly.
Training new staff in front-of-house procedures, customer relations, and cleaning.
Register customer information on database to maintain accuracy.
Accurately operated cash register/eftpos to process customer payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Organize customer garments in timely fashion, ability to meet deadlines.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Worked closely with shift manager to solve problems and handle customer concerns.
Assisted customers with prompt and polite support in-person and via telephone.
Increased sales and customer satisfaction through personalized servicing.
Balanced and organized cash register by handling cash, and counting change.
Answered incoming calls and emails to provide product information, features and benefits.

Education

NCEA Level 1 And 2 With Merit -

New Plymouth Girls' High School

New Plymouth, NZ

10.2023

Skills

Problem Solving
Communication and Organization Skills

Team Player
Customer Service

Referees:

Mike Dudson: 027 801 8522

Brian O'Donnell: 027 460 3408

Louise Le Flemming: 027 241 5645

Timeline

Front of House Employee

La Nuova Drycleaners

2022.08 - Current

NCEA Level 1 And 2 With Merit -

New Plymouth Girls' High School