Trent Sullivan
Christchurch,Canterbury
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Laborer
Heritage House Relevellers
09.2022 - 05.2024
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Customer Care Consultant
Meridian Energy
09.2021 - 09.2022
- Taking various interactions in an efficient manner
- Identify and resolve unique issues with accounts.
- Collaborated with cross-functional teams to identify areas for improvement in customer service processes.
- Delivered outstanding support during peak periods, adeptly handling increased call volume without compromising service quality.
- Resolved complex customer issues, ensuring a positive and efficient experience.
- Demonstrated empathy towards customers'' needs while simultaneously adhering to company policies and guidelines.
- Participated in regular training sessions to enhance understanding of new products or services offered by the company.
Manager
McDonald's Restaurant
07.2021 - 09.2021
- Be confident in all stations throughout the restaurant
- Have sufficient knowledge of procedures and information pertaining to the restaurant
- Coach and train customers to utilise digital options
- Deescalate challenging interactions with a positive outcome
- Ensure the well-being of crew
- Effectively train new crew
- Work independently to achieve team goals
- Have a wide understanding of the electrical industry
- Quickly build rapport with customers.
Crew/Maintenance
Big Star Group (McDonalds) QSR
09.2019 - 07.2021
- Deal with minor customer complaints
- Being well versed on all stations
- Consistently preparing and serving gold standard food
- Maintaining a high standard of cleanliness
- Performing complex daily and weekly maintenance
- Overseeing large deliveries of ordered goods
- Ensuring health and safety procedures are correctly followed
- Managing areas alone while partaking in the team environment.
- Skilled at working independently and collaboratively in a team environment.
Professional E-sports competitor
Self Employed
01.2017 - 01.2019
- Managing my own performance and wellbeing
- Ensuring punctuality
- Proficiency with software and hardware
- Travelling internationally to compete in events
- Set and achieved goals independently in a timely manner.
Education
St Bedes College
Hamburger University (McDonalds)
01.2019
Skills
- Customer care
- Relationship Building
- Customer Engagement
- Networking
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Reliable and punctual
- Excellent people skills
- Goal-Oriented
Skillsandcompetences
Good at communicating with a broad range of ethnicity and languages, Good at communicating with workmates within a work environment, Very adept at computer hardware and software, Assembled Personal PC's
Personal Information
- Date of Birth: 04/12/1999
- Gender: Male
- Nationality: New Zealand European
References
On request
Timeline
Laborer
Heritage House Relevellers
09.2022 - 05.2024
Customer Care Consultant
Meridian Energy
09.2021 - 09.2022
Manager
McDonald's Restaurant
07.2021 - 09.2021
Crew/Maintenance
Big Star Group (McDonalds) QSR
09.2019 - 07.2021
Professional E-sports competitor
Self Employed
01.2017 - 01.2019
St Bedes College
Hamburger University (McDonalds)
Similar Profiles
Konic CrawleyKonic Crawley
Overnight Support at Heritage HouseOvernight Support at Heritage House
Taylor BriggsTaylor Briggs
Staff Nurse at Heritage House Nursing HomeStaff Nurse at Heritage House Nursing Home
Aluer MartinAluer Martin
PSW at Derbecker's Heritage HousePSW at Derbecker's Heritage House