Trenten Omeri
Auckland
Summary
Customer-savvy ex-bar manager accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
7
7
years of professional experience
Work History
Front of House Team Member
Spruce Goose Cafe
11.2019 - 05.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Kept hostess station neat and clean with well-stocked supplies.
- Stayed ready for quick turnovers by pre-bussing tables.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Observed diners to respond to additional requests and determine when meal completed.
Bar Manager
Boston On Blair
07.2017 - 05.2021
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Checked ID cards and verified bar guests were of legal age.
Cafe Manager
Vessel Cafe & Bar
02.2017 - 09.2018
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Secured daily cash by verifying totals and making nightly deposits.
- Responded to emergencies and events occurring outside business hours.
Bar Manager
Goodluck Bar
04.2014 - 01.2016
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Checked ID cards and verified bar guests were of legal age.
Bar Manager
Apartment Bar
03.2014 - 05.2015
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards.
- Checked ID cards and verified bar guests were of legal age.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
Level 4 - Tourism
Weltec Tourism
Wellington, NZ04.2016
Skills
- Customer Needs Assessments
- Brand Loyalty
- Constructive Feedback
- Delivering Orders to Guests
- Maintaining Clean Work Areas
- Guest Satisfaction
- Customer Engagement
- Guest Interaction
- Workplace Safety
- Customer Service
- Cleanliness And Sanitation
International Dancer
I am a professional street artist/dancer in my free time. I have multiple travel experiences within my dance journey around Europe, USA and Tokyo Japan. I have run multiple dance events for my community and am very driven to use my dance to inspire the younger generation of youth.
Timeline
Front of House Team Member
Spruce Goose Cafe
11.2019 - 05.2021
Bar Manager
Boston On Blair
07.2017 - 05.2021
Cafe Manager
Vessel Cafe & Bar
02.2017 - 09.2018
Bar Manager
Goodluck Bar
04.2014 - 01.2016
Bar Manager
Apartment Bar
03.2014 - 05.2015
Level 4 - Tourism
Weltec Tourism
Similar Profiles
Amy SituAmy Situ
Barista/Shift Leader at Spruce CafeBarista/Shift Leader at Spruce Cafe
Anthony SchaeferAnthony Schaefer
Front of House Manager at Spruce Creek Country ClubFront of House Manager at Spruce Creek Country Club
FREDERICK FLORESFREDERICK FLORES
Salesforce Project Manager/Business Analyst at Spruce TechnologySalesforce Project Manager/Business Analyst at Spruce Technology