Trenyce Morunga-Masoe
Kamo,Whangarei
Summary
I'm known for my high energy, organisation and honesty. I have proven experience leading a team of 13. I was promoted for thinking outside of the box, being reliable and getting the work done and also for my ability to connect with diverse individuals and solve problems. I am passionate about sports, currently studying to get my first certificate in sports and fitness and I am eager to bring my strengths into a role in the sport and recreation industry. Thank you for considering me, I look forward to the opportunity of discussing how I could add value to your team.
Overview
5
5
years of professional experience
Work History
Team Lead Dispatcher
Whangarei Dry Cleaning Co. t/a Apparel Masters Limited
Whangarei
12.2021 - 04.2024
- Achieved promotion from Team Member to Team Lead.
- Responsible for 13 team members.
- In-charge of training new staff members.
- Planned with superiors and/or management team schedules and rosters.
- Strong problem solver in maximising flexible hours with employees.
- Handled and resolved complaints effectively.
- Textile dyeing, use of cleaning machine operation tools.
- Responsible for clients’ orders were processed and distributed efficiently.
- Engaged in delegation of responsibilities and leading the team.
- Ensured company targets were fulfilled.
Crew Member (after school job)
Mcdonald’s
Whangarei
08.2019 - 08.2020
- Customer Service via the Drive Thru and Tills.
- Responsible for taking orders through the Drive Thru and record this accurately.
- Competent in process of payment: Eftpos, Cash, Credit.
- Following supervisory instructions, communicate with your team and ensure orders are to the customers satisfaction.
- Comply with Health and Safety regulations.
Education
Level 2 Sports & Fitness -
09.2025
NCEA Level 1 & 2 -
Skills
- Leadership Experience
- Customer focussed
- Analyzing and processing information
- Communicator
- Quality Assurance
- Team Trainer
- Initiative
- Time Management
- Practical thinker
- Multi-tasker
- Health and Safety Conscious
- Self-Management
- Machine Operation
- Positive attitude
- Reliable
References
Available on request
Hobbies and Interests
- I love watching and playing sports.
- Netball is my favourite and I am currently studying sports and fitness.
Education
- Currently studying until September 2025 (Level 2 Sports & Fitness)
- NCEA Level 1 & 2
Timeline
Team Lead Dispatcher
Whangarei Dry Cleaning Co. t/a Apparel Masters Limited
12.2021 - 04.2024
Crew Member (after school job)
Mcdonald’s
08.2019 - 08.2020