Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Cafe Worker
Wishbone
06.2023 - 08.2023
Maintained a clean and organized café environment, adhering to health and safety regulations.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Produced food and drink products adhering to company quality and quantity standards.
Cafe Supervisor
Karaka Cafe
06.2021 - 05.2023
Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
Resolved and investigated complaints regarding service and food quality to prevent loss of business.
Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
Established open communication channels within the team, allowing for prompt resolution of issues and fostering a collaborative work environment.
Fostered a positive work culture by providing ongoing support, feedback, and recognition for staff achievements.
Transitional Housing
Wellington City Mission
05.2020 - 11.2020
Connected homeless individuals to appropriate shelters or transitional housing programs while addressing underlying issues contributing to homelessness.
Connected clients to emergency shelters or transitional housing programs when appropriate, providing a safe space during times of crisis.
Designed activities, strategies and alternative curricula to encourage student academic, transitional and behavioral goals.
Honey Landscape Intern
Landcare Research
03.2017 - 11.2017
Conducted site analyses to gather information on factors such as soil types, drainage, and existing vegetation.
Expanded plant knowledge by researching appropriate species for specific site conditions, climates, and design themes.
Gained hands-on experience in horticulture through planting, pruning, and maintenance tasks at various project sites.
Education
NCEA Level 3 -
Rongotai College
Wellington, NZ
National Certificate in Radio Broadcasting -
Nz School of Radio
Tauranga, Wellington
01.2017
Business Admin and Computing -
Capital Training
Wellington, NZ
01.2016
Skills
Teamwork and Collaboration
Customer Service
Cleanliness and hygiene
Flexible Schedule
Barista Techniques
Staff Leadership
Beverage Crafting
POS System Operation
Food safety knowledge
Punctual and Reliable
Computer Skills
Time Management
Accomplishments
Supervised team of 6 staff members.
Achieved LCQ Certification by completing a training module with accuracy and efficiency.
References
Paul & Keri Retimanu, Managing directors - Manaaki Management, 027-486-0968