Trinette Wilson

From General Sales Assistant to Store Manager, my responsibilities significantly increased:

• Maintained store standards through restocking, merchandising, and accurate pricing.
  • Provided in‑store, email, and phone customer support.
  • Handled tills, cashing up, and reconciling daily takings.
  • Opened and closed the store following security procedures.
  • Supported staffing needs by covering shifts, coordinating rosters, and approving leave.
  • Trained, supervised, and onboarded staff, including interviewing new hires.
  • Completed payroll tasks accurately and confidentially.
  • Managed stock control, including stock takes, ordering, receiving, and checking deliveries.
  • Performed G.O.S.H compliance checks to maintain a safe workplace.
  

Maintained hygiene standards by servicing sanitary bins and replenishing hygiene products at client locations. Supported Ambius division by executing plant care replacements and installations. Collaborated with team members to ensure timely completion of tasks.

• working in sensitive and various environments
• keeping accurate data for servicing
• engaging the client/customer with clear and correct communication/information

Adapted to a temporary role after organizational changes led to redundancy of previous position. Contributed to maintaining high standards of hygiene and cleanliness.

• Managed operation of high-pressure washing equipment..
• Implemented regular cleaning protocols and optimized layout of work areas for enhanced workflow.
• Organized service run preparations.

Cleared, cleaned, and sterilized all sanitary containers returned to warehouse before preparing for multiple daily service runs. Supported general cleaning duties in office areas while assisting with stock receiving and dispatching.

• Maintaining health and safety protocols in personal work areas.
• Planning and preparing incoming and outgoing stock.
• Operating cleaning machinery.
• Waste disposal and recycling.
• General cleaning.

Assisted in maintaining cleanliness by providing coverage for full-time cleaner as needed. Supported daily operations through flexible availability. Collaborated with team members to ensure a tidy environment.

• Waste disposal.
• Cleaning and sanitation of products.
• Machine operation.
• General cleaning duties.

Assisted customers with inquiries and completed sales transactions across various departments. Supported team members in achieving departmental goals. Provided exceptional service to enhance customer satisfaction.

• Assisted customers in product selection and inquiries.
• Processed transactions using point-of-sale systems.
• Maintained store organization and visual merchandising standards.
• Customer enquiries/fittings/alterations.
• Phone orders/transfers.