Trinity Alp

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
• Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
• Enhanced camper experience by organising and leading engaging activities tailored to various age groups.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring swimming area and enforcing rules and behaviour management within the water.
• Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
• Management of waterfront area and assisted in organising and implementing activities and programmes.
• Conducted management of boating rescues

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Updated employee starter and leaver access cards.
• Helped maintain office security by monitoring visitor access and issuing badges.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and people attending onsite meetings.
• Cultivated positive relationships with peers and visitors alike through professional demeanor and excellent interpersonal skills.
• Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

• Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
• Developed strong relationships with customers, resulting in repeat business and increased loyalty.
• Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
• Increased customer satisfaction by providing exceptional service and product knowledge.
• Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
• Helped customers complete purchases and locate items.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Assisted customers in Returns, Exchanges, Repairs, Key Cutting and Hire Shop enquiries.
• Provided customer service for all Load and Go (car hire) and Click and Collect services.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Assisted with Park duties to ensure visitors were looked after.
• Recommended Adventure Tourism activities in Queenstown
• Cash handling and bookings.
• Closing Reception duties.

• Served high customer volumes during special events, nights, and weekends.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Adhered to laws regarding alcoholic beverage services and customer regulations.

• Assisted with Paintball equipment and running of the Paintball sessions
• Assisted in managing the onsite cafe including stock control, cooking, barista service and providing excellent customer service.
• Provided assistance with the wash and pack up of buses, monster scooters and clothes.
• Assisted with other day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.

• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Kept detailed daily logs with care actions, patient behaviours, and incidents.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Provided assistance in daily living standards by assisting clients with personal hygiene needs.
• Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
• Coordinated psychosocial assessments, treatment plans and progress notes.
• Created detailed and individualised plans to best support clients and provided education and support to clients' family members.

* Had to leave this job due to not being vaccinated in time of cut off.

• Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
• Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
• Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
• Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
• Supported daytime staff by preparing products for display and ensuring adequate stock levels throughout the night shift.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.