Faustina Gaensicke
Albany
Summary
I have experience in providing compassionate care and support to individuals, utilize effective communication and problem-solving skills to enhance clients' daily living experiences. I have grown in an environment through empathy and adaptability,
developed key transferrable skills in caregiving environment, including effective communication and problem-solving abilities. I am looking to transition into a similar field, leveraging experience in providing personalized care and support, ready to bring adaptability and client-focused approach to new professional challenge. Having a strong passion in enhancing peoples quality of life has been a very rewarding experience which I really enjoy, and would love to evolve in the industry.
Overview
12
12
years of professional experience
Work History
Support Worker
Mount Tabor Trust
07.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Private Caregiver
Helen Margret Gaensicke
01.2022 - 03.2024
- Conducted regular assessments of the client''s condition, reporting any changes or concerns promptly to appropriate parties.
- Served as an advocate for the client when communicating with family members or healthcare providers regarding their needs or concerns.
- Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
- Assisted client with mobility challenges, enabling them to maintain independence and participate in daily activities.
- Promoted healthy lifestyle choices by preparing nutritious meals according to specific dietary requirements or preferences.
Night Shift Worker
Countdown Supermarket
12.2020 - 01.2022
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
Bakery Assistant
Countdown Supermarket
12.2018 - 01.2020
- Helped with packaging and labeling finished products for display.
- Participated in daily setup and breakdown of bakery displays.
- Contributed to customer service by answering questions and providing bakery recommendations.
- Followed safety and hygiene standards while handling food items.
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
Relief Milker
Rudolph Vanzudam
05.2018 - 12.2019
- Developed strong relationships with livestock through gentle handling techniques, fostering trust and ease during milking processes.
- Optimized milking routines for increased efficiency while maintaining a high standard of animal care, comfort, and general wellbeing.
- Quickly and accurately prepared milking equipment and cows for milking according to cow-specific instructions.
- Improved overall herd health by diligently monitoring and addressing any signs of illness or injury in livestock.
- Assisted in the training and supervision of new relief milkers, contributing to a skilled and cohesive team.
- Enhanced milking efficiency by maintaining clean and well-organized milking environments for optimal animal comfort.
Retail assistant part-time
Furniture zone
07.2017 - 12.2017
- Resolved customer complaints in a friendly and professional manner.
- Stocked shelves with merchandise and ensured items were properly labeled.
- Processed transactions using cash register and handled cash and card payments.
- Monitored inventory levels and reported low stock to management.
- Provided excellent customer service by greeting and helping shoppers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Resolved customer complaints professionally, maintaining a positive brand image.
Care assistant part-time
Country lodge
04.2016 - 07.2016
- Provided emotional support and companionship to patients, enhancing well-being.
- Monitored and recorded changes in patients' conditions, promptly reporting to nursing staff.
- Operated patient lifting equipment to ensure safe transfer of individuals with mobility issues.
- Prepared and served meals according to dietary restrictions and preferences.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
Kitchen hand part-time
Horse and Jockey inn
10.2015 - 07.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Kitchen hand
O'Del'Emz
12.2012 - 03.2013
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Level 1-2
Matamata college
01.2016
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Behavioral support
- Meal preparation
Timeline
Support Worker
Mount Tabor Trust
07.2023 - Current
Private Caregiver
Helen Margret Gaensicke
01.2022 - 03.2024
Night Shift Worker
Countdown Supermarket
12.2020 - 01.2022
Bakery Assistant
Countdown Supermarket
12.2018 - 01.2020
Relief Milker
Rudolph Vanzudam
05.2018 - 12.2019
Retail assistant part-time
Furniture zone
07.2017 - 12.2017
Care assistant part-time
Country lodge
04.2016 - 07.2016
Kitchen hand part-time
Horse and Jockey inn
10.2015 - 07.2016
Kitchen hand
O'Del'Emz
12.2012 - 03.2013
Level 1-2
Matamata college
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