TROY JOHNSON
Apt 615, Juma Aman Building 3, 6th Floor
Summary
Results-driven supply chain and merchandising professional with over 6 years of experience across international fashion and logistics sectors. Proven track record in marketing coordination, vendor negotiations, ERP optimization, and backend operations support, with a strong ability to streamline workflows, improve communication pipelines, and meet global delivery schedules. Highly skilled in collaborating with cross-functional teams and building relationships with stakeholders across supply chain, finance, insurance back-office, and marketing functions.
Overview
12
12
years of professional experience
Work History
Business Analyst
Global Transportation & Logistics
02.2021 - 05.2025
- Analyzed, refined, and optimized ERP systems used for apparel logistics and packaging processes.
- Coordinated between warehouse, transport, and supply planning teams to ensure accurate data flow and timely reporting.
- Created marketing-style visual reports for upper management using Excel dashboards and WMS insights.
- Assisted in backend insurance documentation processing for damaged/lost freight claims.
- Streamlined communication flow between regional offices and vendors through documentation templates and SOP guidelines.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Senior Executive – Developments
Hela Intimates
01.2021 - 01.2023
- Acted as the key liaison between buyers, development teams, and sourcing vendors for seasonal intimates collections.
- Led the pricing strategy process—negotiated product costings with European and US buyers ensuring profitability and market competitiveness.
- Prepared marketing decks for new product pitches, collaborating closely with the design and marketing teams.
- Coordinated backend operational files including insurance forms, invoicing pre-approvals, and export documentation.
- Conducted regular supplier performance reviews and introduced scorecards to evaluate vendor reliability.
Procurement Merchandiser
MAS Intimates
01.2017 - 01.2021
- Oversaw the end-to-end procurement process for fabric and trims through SAP and IFS systems.
- Negotiated raw material costs with suppliers while maintaining target margins and timelines.
- Created detailed procurement and inventory reports supporting marketing/sales forecasts and stock control.
- Built strong working relationships with internal teams including finance, marketing, and QA.
- Assisted the backend insurance claim documentation when shipments were delayed or damaged.
Merchandiser
Brandix Casualwear
01.2013 - 01.2014
- Supported new product development from concept to buyer approval stage.
- Prepared detailed costing sheets, timeline trackers, and presentation documents for buyer meetings.
- Worked closely with the marketing team to align product storytelling with seasonal campaigns.
- Coordinated sample dispatches, tracked feedback, and ensured compliance with buyer expectations.
Education
Bachelor of Business - International Business Management, General Business Management
Edith Cowan University
Advanced Diploma in Business Management - undefined
Edith Cowan College
Diploma in Business Studies - undefined
Australian College of Business Studies
Advanced Diploma in Business Studies (Level 6) - undefined
NTEC
Skills
Supply Chain & Procurement
Vendor Relations & Contract Negotiation
Marketing Communications
Insurance Back-End Coordination
ERP & Process Optimization
Costing & Forecasting
Product Lifecycle Management
Data Reporting & Analytics
Client & Stakeholder Communication
ERP Systems: SAP
ERP Systems: IFS
ERP Systems: INCITO
ERP Systems: WMS
Marketing Tools: Excel Dashboards
Marketing Tools: PowerPoint
Marketing Tools: Product Storyboarding
Productivity Tools: Microsoft Office Suite
Productivity Tools: PO Management Systems
Soft Skills: Communication
Soft Skills: Conflict Resolution
Soft Skills: Negotiation
Soft Skills: Multi-team Coordination
Disclaimer
I hereby declare that the above information is accurate. Supporting documents will be provided upon request.
Personal Information
- Date of Birth: 06/25/92
- Nationality: Sri Lankan
Timeline
Business Analyst
Global Transportation & Logistics
02.2021 - 05.2025
Senior Executive – Developments
Hela Intimates
01.2021 - 01.2023
Procurement Merchandiser
MAS Intimates
01.2017 - 01.2021
Merchandiser
Brandix Casualwear
01.2013 - 01.2014
Advanced Diploma in Business Management - undefined
Edith Cowan College
Diploma in Business Studies - undefined
Australian College of Business Studies
Advanced Diploma in Business Studies (Level 6) - undefined
NTEC
Bachelor of Business - International Business Management, General Business Management
Edith Cowan University